All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2024

Alice is a very good employee, she helped me a lot, so hats off to her, keep it up! I couldn't have done it without this person, so Thank you very much! Best Regards LL

Store

MYKRINA

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 18, 2024

Best platform ever ! The service is amazing, high and fast response! Satisfied with the overall experience, I highly recommend!!

Store

Moone

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2024

Excellent!!

Store

Petzie

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2024

Support chat instantanée très réactif et m'a répondu sur toute mes questions merci

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2024

Prompt customer service and I really enjoy the integration to push items to my Shopify store

Using app

6 months

Total reviews

18

Average rating

4.7

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 16, 2024

Estou começando agora no DSers, e precisei do suporte. Onde a Alice me atendeu, muito prestativa com um otimo atendimento. Chamei no suporte e logo fui atendido. Muito bom o suporte. Parabéns Alice. Obrigado.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 16, 2024

Merci à Blanca... adorable et la réactivité très apprécié

Store

SONAUTO

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 16, 2024

Très satisfait du service apporté par Sherry ! Très agréable et très compétente ! Merci beaucoup !

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 16, 2024

Dsers facilite mon travail de maniere incroyable, un veritable relais entre ma boutique et aliexpress. Pour avoir eu affaire avec le service client, il est hyper rapide et efficace, probleme regle de suite, formidable !!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 16, 2024

Hello, I just received the best customer experience with my DSER Technical Support. My Representative Rita Was SUPER!!!!!! I was totally clueless, RITA nailed it. she was so patient with me and so kind thoughtful and helpful. If this is the kind of service, I will receive from DSER I will be a Lifelong customer. RITA THANK YOU!!!!! OH and She deserves a HUGE raise!!!! BIG!!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

May 15, 2024

todo bien

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 14, 2024

I'm from Brazil, I was worried about the service in another language but Olívia was extremely kind, patient and polite. Above all, he is a person who is contagious with his joy. I am very satisfied with her service. I had my doubts answered and they gave me usability tips. She was incredible.

Store

ZUUM-BR

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 14, 2024

person was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 14, 2024

Isak with DSers was so helpful today! He asked how he could help, was very friendly and courteous. Helped me figure out how to solve our problem and the BEST thing was, everything he asked me to do, he sent screen shots, with step by step instructions. Made it so easy! Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 14, 2024

I had the pleasure of working with Vivian from customer service. She was quick and efficient, delivering a top-notch, 5-star experience.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 14, 2024

Selena was awesome! She was so helpful to solved my problem as fast as she can. Thank you!

Store

Benzbae

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 14, 2024

Isak was very helpful with my issue, he did everything for me quickly and efficiently, also very polite, would definitely recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 14, 2024

Quick response with patient, step-by-step to help me, many thanks.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 14, 2024

Sherry was patient with all my queries. Amazing customer service and support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 13, 2024

Vivian helped me a lot she is the best i thank her you need more like her she the best

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team