DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
May 9, 2024
Lena was very helpful and friendly, and really helped me fulfill my order
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 9, 2024
Lena Thank you for your help. Quick respond.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
May 9, 2024
Isak was incredibly helpful and kind. He showed me how I could add things easily to my store and helped me understand what I was doing wrong. Thank you for your incredibly helpful words, Isak!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 9, 2024
Support was quick and informative. Thank you Rin
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 9, 2024
I appreciate all of the wonderful assistance when having questions about using the app and placing product selections for my store. Wendy was welcoming, professional and efficient. Wendy was very helpful and absolutely made my day! Thank you.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 9, 2024
Villanelle was very patient with me and helped me sort out my various problems. It's perfect, I thank her.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
May 9, 2024
Villanelle has been more than amazing with answering my questions. She was patient, responsive and extremely friendly. If it wasn't for her I don't think I'll be able to understand anything about DSers. Thank you Villanelle, you're a lifesaver!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
May 8, 2024
Lily is excellent, great customer service.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 8, 2024
This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
May 8, 2024
Myra was on a next level with customer service! I was shocked how good it was so glad I got connected to her! I will make sure I deliver the same customer service to my customers! Enjoy your day nice lady you deserve it.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 8, 2024
Great customer service w/ Olivia. Cheers!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 8, 2024
Colleen was wonderful today, she answered my question fast and easy... it took less than 5 min, as customer service should be! Thank you, Have a lovely evening(UK time)/day(America) Best Electrical Accessories Shop....
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 17, 2025
I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional customer service provided by Kimi during my recent experience with your company. From the moment I entered your establishment, Kimi's professionalism, knowledge, and enthusiasm were evident. She greeted me warmly, listened attentively to my questions and concerns, and went above and beyond to ensure that I received the assistance I needed. Her dedication to providing outstanding service truly stood out and made my visit a memorable one. Not only did Kimi possess a thorough understanding of your products/services, but she also demonstrated remarkable patience and kindness in addressing all of my inquiries. Her friendly demeanor and willingness to assist instilled confidence in me as a customer, and I left your store feeling satisfied and valued. In today's fast-paced world, exemplary customer service is a rarity, but Kimi's commitment to excellence exemplifies the high standards your company upholds. She is a true asset to your team, and her exceptional performance deserves recognition. Please extend my gratitude to Kimi for her outstanding service. I look forward to continuing to do business with your company and experiencing the same level of excellence in the future. Thank you once again for providing such a positive customer experience. Warm regards, Gary Walker NJPH Best Selling
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 8, 2024
very good
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 8, 2024
Raphael gave great support.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 8, 2024
Ich werde auf Deutsch schreiben, Ich kann mich nur bedanken bei dem ganzen Team von Dsers. Herz. :-). Sehr zuverlässig, antwortet sehr schnell und hilft dir dein Problem zu lösen und gibt einen sogar Lösungsschritte vor. Ich hatte wirklich ein sehr grosses Problem, da meine Sendung die ich aufgegeben habe für Kunden nicht getrackt haben bzw. es war nicht kompatibel. Aber Dsers hat das gelöst und mir weitergeholfen. Ich bin wirklich super zufrieden mit dem Support von Dsers. Beste Plattform. Danke an das ganze Team. :-)
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 7, 2024
Thank you Lucy for your help, i really love your support. good job
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 7, 2024
Le support aide beaucoup malgré la différence de langue (j'ai eu Isla)
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 7, 2024
Mt bom!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 7, 2024
Thank you Selena for your patience in solving my questions.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team