All reviews

Rating Breakdown

  • 5
    99% (29,906 ratings)
  • 4
    1% (354 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2024

Greatttt , fast and easy solution !! Super helpful

Store

My Store

Using app

3 months

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

merci a Chloé pour son aide et son travail tres pro avec moi elle ma été d'une grande aide

Store

JAKWAR

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Chrissy was a great help in resolving our order queries. Extremely fast response time, very friendly and was straight to the point. Honestly the best support I ever get is from DSers.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

It was excellent service, fast and concise.

Store

Greli

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Great Company. Superb customer service. Olivia was very helpful, knowledgeable and nice. Highly recommended for any drop shipper

Store

Barlevs

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Selena is the best! i had a shipping problem with my shopify store and Selena was able to isolate the problem effortlessly for me just by running through a few things. Quick response time and straight to the point. Selena has been a great help for solving my problem.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Vivian, was very helpful and very nice and understand my problem. She help very me very well and did here best to help. Thank you for this.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Thank you for being so patient, and for your help, Colleen! I appreciate it.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

un grand merci a selena pour son aide

Store

PASIORE

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Awesome Customer support, Selena is an angel!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Top notch customer service from Olivia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 12, 2024

Merci Vivian, pour votre professionnalisme, je recommande

Store

Ma boutique

Using app

3 days

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

The customer service is just perfect, thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

I actually don't have DSers connected to my Shopify store. I just use it to place bulk orders for ordering manufacturing parts in bulk. The support is awesome sauce! A girl named Selena helped me today get setup super fast in no time. On the fly, she gave me really helpful screen shots to guide me during the setup process.

Using app

About 1 hour

Total reviews

12

Average rating

4.3

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 12, 2024

I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

I had a incredible assistance from Vivian!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Selena was great, good app and fast support

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

The support team is incredibly responsive, knowledgeable, and friendly. They've gone above and beyond to ensure I get the most out of the app.

Store

3niche

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Very useful platform & team. Vivian helped me resolve the issue very quickly.

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Olivia was awesome. Not only solved the problem but also taught me how to resolve it. Really helpful and kind with me. Guided me through so many things. She was like my personal mentor! Thanks a lot!

Store

Yummi

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team