All reviews

Rating Breakdown

  • 5
    99% (30,150 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
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4 / 5 Share

May 28, 2022

Jessica supported me after a new migration over to the software - very helpful and quickly resolved my issues.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2022

The move from Oberlo to DSer is rough. Everything is new and different. I received great help from tech support to alleviate my pain. I have yet to understand its ease of use.

Using app

About 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

May 27, 2022

Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2022

Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 25, 2022

Bit was super quick and understood my suggestion accurately. i hope the suggestion I requested will be implemented in the future .

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 23, 2022

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 22, 2022

Le support technique est très réactif, à l'écoute et compétent. J'aimerais un bouton d'imports de produits à partir des pages de fournisseurs. merci

Using app

About 7 hours

Total reviews

2

Average rating

4.0

4 / 5 Share

May 22, 2022

Ottimo servizio clienti. App nuova e ancora da perfezionare. Troppi automatismi per chi è abituato a gestire gli ordini anche manualmente a seconda della situazione/fornitore.

Using app

12 days

Total reviews

6

Average rating

4.7

4 / 5 Share

May 18, 2022

hard to figure out but seems ok. trying to get it set up. I liked Oberlo better. This is very confusing

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

May 18, 2022

Villanelle helped me so much with so many questions I had and very nice and explained everything for me. The store it’s self does not go into detail or very clear with setting things up. Which is why Villanelle was so great with helping me figure it out.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 18, 2022

Alen me ajudou e tirou alguma dúvidas, pois migrei do Oberlo. Ótimo trabalho. Só falta o idioma 100% português

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

May 16, 2022

Thank you, Jeo, for your assistance. I will recommend it to every one of my friends for DSersAliExpress You are the best assistance.

Store

Slaminu

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 16, 2022

thank you very much to support Hellen, for your support, which saved my day and my business. great service

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2022

Jeo was really helpful and solved my issues with migrating from Oberlo. App seems very promising so far.

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 13, 2022

Haven't used this app yet but the help I received was excellent. I was unaware that oberlo was coming to an end.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 13, 2022

Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

May 11, 2022

Nephele was very helpful. I was really frustrated yesterday trying to fulfill an order with another person and I had to leave it but today Nephele did a good job helping me with the same order. it was easy to communicate with him and he was very nice. Thank you again for your help.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 2, 2022

Bon service client. Manque un peu de clarté dans les réponses mais en général reste bon. Ils sont très réactif. Application pas très facile à prendre en main

Store

Vanids

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 30, 2022

Thank you Krystal for the help , i really appreciate DSERS support. Dsers is very useful for e-commerce business , i recommand

Store

Brosie

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 21, 2022

fast, efficient and responds precisely to my problem. I am very satisfied with Dsers customer service. Thank you very much for your availability

Using app

About 1 year

Total reviews

2

Average rating

4.5