DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
29,587
chart
#306
All reviews
Rating Breakdown
Review RSS Feed
Oct. 19, 2024
Very good service and very kind supporter
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Exceptional Customer Service – Blanca is the Best!” I had the pleasure of working with Blanca during a recent issue with my order, and I cannot praise her enough! From the moment I reached out, she was incredibly kind, patient, and attentive to all of my concerns. Blanca went above and beyond to ensure that my problem was resolved quickly and efficiently. Her communication was clear and prompt, and she made me feel valued as a customer. It’s rare to find such a high level of care these days, and Blanca truly exceeded my expectations. She not only solved the issue but also followed up to ensure everything was to my satisfaction. Thanks to her, I’ll be a loyal customer for years to come! Blanca deserves all the recognition for her outstanding service! — Happy and Grateful Customer Feel free to tweak it if you need!
Store
My Store
Using app
About 2 hours
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 19, 2024
Via, did a phenomenal job, quick to solve and displayed great skills!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
i ve been using dsers for my dropshipping business, and I couldn’t be happier! The platform is intuitive, making order management and supplier selection incredibly easy. A special shoutout to Luna from their support team! She was super helpful and patient, resolving all my issues quickly and professionally, her attention to detail and willingness to go the extra mile made my experience even better Highly recommend dsers and their amazing customer service :)
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Très bonne application, le support client est très réactif, je remercie Luna pour son aide précieuse. Je recommande.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Great customer service, really friendly! Helped me with some issues regarding removing an old store which I couldn't access anymore. Furthermore provided me with some valuable information regarding the functionality of the DSers application. 5/5 stars! Thx Via!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Krystal was very helpful through customer service when i had an issue!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Ich hatte Probleme meinen neuen Store mit meinem bestehenden Dsers account zu verbinden und der Support von Via hat mir geholfen alles reibungslos zu verbinden! Danke You saved my day Via
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
The support I received was absolutely flawless. Not only was it fast, but everything was explained in a clear and concise way, making it easy to follow along. I felt truly supported throughout the entire process. Honestly, this has been the best customer service experience I've ever had with Via. It's rare to find such efficient and helpful assistance, and I couldn’t be more satisfied!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 19, 2024
Perfect customer service. Provides you the tools and the help needed to manage your orders
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
The app is very good, and I was very satisfied with the support from Krystal via Messenger.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 19, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Oct. 19, 2024
I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 19, 2024
Gloria was WONDERFUL, so kind and helps me a lot.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
prompt efficient help, that saved my day, thank you very much
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 18, 2024
Fast customer support, friendly, helpful! I have seen WAY worse before already, so good job to these guys.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 18, 2024
Rita responded very quickly and helped me resolve the issue i was having with fulfilling an order.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 18, 2024
Sans is very professional. Sans has given me some background knowledge and provided great advice. She is very helpful. Thank you Sans!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 18, 2024
I recently had the opportunity to work with Celia, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, she demonstrated a high level of professionalism, patience, and expertise. Glad to learn from you.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team