DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
Review RSS Feed
July 18, 2024
Jesse was of great help today! I really appreciate how quick she was to answer all my questions. Thanks for your help.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 30, 2024
Service is always great with DSers. They've responded within an hour every time I contacted them. Aurora and Ralla helped me quick fast yesterday!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 17, 2024
Support einfach mega und super schnell, konnte mir auch bei jedem Problem schnell helfen. Der Support konnte meine Fragen und Probleme in meiner Sprache beantworten. Die App an sich ist auch extrem Essential für mich und bietet trotz, dass es Kostenlos ist, eine Menge an Möglichkeiten und Funktionen. Kann ich nur weiterempfehlen!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
July 17, 2024
I am new to Dser and was feeling pretty confused on the processes. I spoke with Aimee and she was very patient and answered all of my questions. It was an easy process overall. Thank you.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 17, 2024
Great CS! It looks amazing so far!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 16, 2024
I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 16, 2024
Olivia spent probably an hour helping me figure out a problem!! She was absolutely one of the most helpful people I have worked with. She was patient with me when I didn't understand, and explained everything in detail with pictures!! It's hard to "teach an old dog new tricks." But I'm trying! Thank you Olivia for your patience and excellent help!!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 16, 2024
Adele was a huge help in my desperate situation. Adele knew exactly what the problem was and walked me though the solution resulting in another happy buyer! DSers simplifies the DS fulfillment process. I am new to DSers but catching on pretty quick. It's a must for all AliExpress users!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 16, 2024
I am thoroughly impressed with DSers! The support team, especially Chrissy, is incredibly responsive, and the features are top-notch. Since switching to DSers, my order fulfillment has become much faster and more reliable. Kudos to the team for creating such an excellent tool
Store
My Store
Using app
3 days
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 22, 2024
Exceptional support by Ivan. He was helpful, provided screenshots step by step and guided my efforts to correct a product import glitch. I am highly satisfied with Ders and the support of Ivan! Will definitely recommend! Myra was also phenomenal in helping me on another occasion!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 16, 2024
Great App. Great Customer Service.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 16, 2024
Since I started with DSers‑AliExpress Dropshipping is been uphill, your great customer service and all the improvement had make my job easier to manage my stores and continue growing. thank you for the support and lets continue working together.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 15, 2024
Thank you so Much Aimee for your quick service, I appreciate. I wanted to confirm if it was normal not to have received an email confirmation when I registered. Everything is fine.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 15, 2024
I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 15, 2024
i had a manipulation with two shopify account and one of it i was deactivated, so i thought my import list and all open orders will lost BUT BLANCA, thank you a lot dear, you really halp me, and save my nerve cells
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 15, 2024
Toller Service. Sehr kompetente Mitarbeiter. Blanca hat mir wirklich sehr geholfen und dafür bin ich sehr dankbar.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 15, 2024
I would like thank Chloe and Blanca for the pleasant conversation yesterday and the great help. I hope to always have a such great help and support on my side. I look forward to further developments and work together. The problem was resolved very quicly and easily.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 15, 2024
I need to write a review for the last conversation with DSers , and the agent name Crissy, First they and she response immediately , second , agent Crissy response polite and in patient and of course in professional And would like to Thank here
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 15, 2024
i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. IF you could provide the whole conversation you previously had, it'd be really helpful so we could analyze what happened and work on improving our process. Sorry if there was any misunderstanding. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team