All reviews

Rating Breakdown

  • 5
    99% (29,942 ratings)
  • 4
    1% (354 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2024

Great customer service, all enquiries were sorted promptly. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 11, 2024

J’ai eu une interaction très bénéfique avec Selena. Elle est très respectueuse et répond avec bienveillance. Omar

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 11, 2024

Excellent and professional service from Selena, thank you.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 11, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Aug. 11, 2024

I have been a headache for the customer service since I installed this app, and all the team have always been very but VERY kind, and incredibly fast (even on Sundays!), this time the great person who solved my doubts was Myra, thanks Myra!!! and of course all the team!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 11, 2024

Thank you vivian you are so kind to explain me about your app

Store

My Store

Using app

17 days

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 11, 2024

I was helped by Colleen, and I really liked the service. Thanks Colleen.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

Support team it's great!, fast, accurate and on point.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 10, 2024

A great app, easy to use, very fast customer support. I really like this app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

Great service and great staff especially (( Isak )) he was quick to solve my problem

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

muito bom pra trabalhar com a Aliexpress e o suporte muito qualificado e informado (fui atendido pela rita, resolveu meu problema com prontidão)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

5 stars for Maria.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

I had an awesome experience with DSers! They responded super fast, were really friendly, and resolved my issue with care. It's rare to find such trustworthy customer service. I'll definitely be sticking with them. Highly recommend!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

I had the pleasure to work with Zena today, and, this is my first review EVER. I have never done a review for anything in the past. I am quite very satisfied with Zena because she responds very quick, for every question you have regarding the app she has screenshots ready. Easy to read and follow. If I could give 6 stars, I would have. Keep on going Zina!

Store

Grollys

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

otimo apoio

Store

Turiba

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

Thank you Aimee for the rapid response and handling my matter so quickly. Awesome service!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

Muito obrigada Neva, me ajudou de mais, não sei o que eu faria sem você. me respondeu super rápido e solucionou meu problema bem rápido. me sinto muito grata.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 10, 2024

Thanks for helping me, quick and friendly reply <3

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 10, 2024

Excellent and professional service from Colleen, thank you.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team