DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
July 8, 2024
From the moment I reached out to her, Rin demonstrated exceptional professionalism, expertise, and dedication. Rin went above and beyond to understand my specific needs and provided tailored solutions that significantly improved my store's performance. Her in-depth knowledge of Shopify and AliExpress was evident in every interaction, and she patiently guided me through each step of the process, ensuring I felt confident and well-informed. Thanks to Rin's support, my store is now running smoothly, and I've seen a noticeable increase in sales and customer satisfaction. Her commitment to excellence and genuine care for her clients make her an invaluable asset. I highly recommend Rin to anyone looking for expert assistance with their Shopify store. She truly deserves more than 5 stars! Thank you, Rin, for your exceptional help and support! Warm regards, Chris Williams
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 8, 2024
Dsers is an amazing platform, with excellent customer service sandy really helped me out with all my inquires,and they have great product prices and wide selection easy integration overall great service! would highly reccomend
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 8, 2024
Excellent customer service experience, i had some issues where my orders weren't syncing across to the correct ali express account, and Sandy went above and beyond to resolve my issue, and even gave me some tips to get free shipping applied to all of my orders by using the chrome extension! 5 Stars.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 8, 2024
Thank you Blanca for your help. Very kind,very fast and very helpfull.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 8, 2024
I am incredibly grateful for Luna from DSers, who went above and beyond to help me connect to Shop. After spending 12 hours in frustration and distress, working with numerous agents from Shopify and TikTok with no success, Luna was the only one who resolved my issue. Despite my tears and exhaustion, her patience, expertise, and dedication not only fixed the problem but also enabled me to continue making money to feed my child. Luna's exceptional service and genuine care made all the difference. Thank you, Luna, for your invaluable support!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Super supportive, courteous and thorough! I really appreciate receiving screenshots walking me through my issues! As a newbie to dropshipping DSers has been a huge help and worthy resources!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
July 8, 2024
Chloe was able to fix my problem and get the order put through immediately. I was so confused as to how to fix my problem with this order. Thank you Chloe
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 7, 2024
I've had the pleasure of working with the DSers team, and I cannot express enough how valuable their support has been to my business. The DSers team responds promptly, but they also provide clear and effective solutions that quickly resolves all my problems. Their customer service representatives ( Lena, Ashley, Chris and Jenny) are knowledgeable, professional, and always willing to go the extra mile to ensure everything runs smoothly. It's rare to find a team that genuinely cares about your success, but DSers has proven time and again that they are committed to helping their users. Thank you, DSers, for the exceptional support and for being a reliable partner in my journey. I highly recommend DSers to anyone looking for a seamless experience!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
July 7, 2024
Blanca was very helpful with me. I´m satisfied with her service, shes smart, and have patience with my limitations. I had a hard time Processing an customer order, that I messed up. Now I know how to Confirm an Awaiting Order and pay the supplier, for the customer to get the product as faster as possible. All Thanks to Bianca, Shes more than a sweetheart. She's fantastic!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 6, 2024
Good service and costumer support. "Rfimp" solved my problem in 3 minutes
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 6, 2024
Thanks for amazing support Aurora
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 6, 2024
I needed help and Vivian was quick and enlightening. Thanks
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 5, 2024
I recently had the pleasure of working with Rita from the DSers support team, and I couldn't be more satisfied with the assistance I received. Rita was incredibly helpful in resolving a glitch on my DSers account very quickly and efficiently.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 23, 2024
I recently started setting up my dropshipping online store using the DSers app, and I am thrilled with the experience so far. The app itself is incredibly user-friendly, making it easy to import and manage products from AliExpress. However, what truly sets DSers apart is their exceptional customer service. I encountered an urgent issue with importing products, and I was quite stressed about it. Fortunately, Maria from the support team responded very quickly to my request for help. She was incredibly kind and patient, guiding me through the troubleshooting process step by step. Thanks to her expertise and swift assistance, the issue was resolved in no time. Maria's dedication and professionalism were truly impressive. She not only solved my problem quickly but also made sure I understood what went wrong and how to prevent similar issues in the future. Her support made a world of difference and allowed me to continue setting up my store without further delays. I highly recommend DSers to anyone looking to streamline their dropshipping operations. The app is fantastic, and the customer support is top-notch. Special thanks to Maria for her outstanding service! Thank you, DSers team! Update: Raphael from DSers saved the day again with prompt and quick responses to my request!
Store
My Store
Using app
20 days
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 5, 2024
I have been with Dsers for a few years. As they have grown in size and as such so has there team those that serve us and assist us when it goes sideways. They are quick to resolve any issue you may face, they are always courteous and answer when they say they will. Keep up the good work. Regards The ilove2fidget and zenithagencynz teams
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 5, 2024
Atendimento sensacional da atendente "Tiffany", resolveu meu problema em poucos minutos e prestou total ajuda !! Ótimo Suporte !!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 5, 2024
I wanted to express my gratitude for the exceptional support I received from Aurora at DSers. She was incredibly helpful, knowledgeable, and patient while addressing my concerns. Aurora went above and beyond to ensure I had a positive experience and resolved my issues promptly and effectively. Her outstanding customer service truly made a difference, and I deeply appreciate her assistance. Thank you, Aurora, for your dedication and excellent support!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 19, 2024
Myra provided great support. She not only helped me check my account professionally but also provided me some tips on how to success with DSers. Thanks Myra for your great help.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 4, 2024
Luna was very fast and amazing to work with. She solved two problems in less than 5 minutes. DSers has been fantastic to work with.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 4, 2024
Wenn man sich einmal damit befasst hat und weiß wie die Abläufe sind, läuft alles reibungslos. Wenn etwas mal nicht klappt, bekommt man innerhalb weniger MInuten Unterstützung durch den Messernger Support. Mir wurde mehrfach in vielen Fragen geholfen. Also alles super
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team