All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2024

Colleen was quick to respond to my query and guided me professionally. Best of luck.

Using app

5 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 7, 2024

With DSers you can never get it wrong!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 6, 2024

Bonjour, Rita m'a vraiment bien aidé et conseillé grâce à ses captures d'écran. Elle m'a sortie de ma situation très rapidement.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

Thank you vivian for your helping 5 star

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

I just discovered Dsers today, so there are quite a lot of new things I need to ask about, but I was warmly assisted by an employee named Ralla, who was very enthusiastic and specific, completely helping me solve each issue I encountered. After being guided specifically, I found this application quite easy to use, and I hope it brings me many orders in the future.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

April 5, 2024

Krystal at Dsers was great! She helped me import, map and fulfill a few orders. Thank you Krystal!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

Sylvia helped me out with issues regarding being overcharged on shipping. Very professional and patient.

Store

Spruka

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

I had a issue but Sally she help me a lot and very quick responding.

Store

Kmr94

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

Tiffany was very good at assisting me and very quick with her replies!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2024

I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

April 5, 2024

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

April 4, 2024

DSers is game-changing. Much better than its competitors! I have tried others and nothing beats this software and customer service. Neva is the best support advisor!

Store

Nulene

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2024

Cynthia was a great help at Dsers. Got me through the process on filling my first order from beginning to end. Highly recommend them. Thanks!!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2024

What truly stood out about Rita was her genuine dedication to ensuring I had a positive experience. She went above and beyond to answer my questions thoroughly, providing helpful recommendations tailored to my specific requirements. Her patience and professionalism were remarkable, and she demonstrated a sincere commitment to customer satisfaction. Rita's exceptional customer service skills undoubtedly reflect her passion for her role. Her friendly demeanor and willingness to assist created a pleasant shopping environment, making me feel valued and appreciated as a customer. It's clear that Rita takes pride in her work, and her dedication to delivering outstanding service sets a high standard for others to follow. In conclusion, I can confidently say that Rita is a true asset to the her team. Her exemplary customer service skills left a lasting impression on me, and I wouldn't hesitate to recommend her to anyone seeking an exceptional shopping experience. Thank you, Rita, for your professionalism, kindness, and unwavering commitment to excellence!

Store

HijaBae

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2024

Sandy is the best Support advisor i have evere met using The Dsers App , Excellent Support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2024

Fui muito bem atendida por Sandy, resolveu meu problema e muito me ajudou.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2024

Sherry est très réactive, merci à elle

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2024

Really happy with Holly! Great service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2024

Ralla from the customer service was very helpful today ! Thanks to her

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 2, 2024

Lily from Dsers was a great help and so patient with me. Amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team