All reviews

Rating Breakdown

  • 5
    99% (29,942 ratings)
  • 4
    1% (354 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

holy nr1 <3 thanks for the best service

Store

Senoza

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Aug. 8, 2024

very goooood

Store

ALAWAEL

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

The team at AliExpress (DSers) provided exceptional assistance in resolving my account issues. Their support staff is available 24/7 to address any problems. I highly recommend using this app with confidence.

Store

LORAS

Using app

23 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Fui atendida pela consultora de suporte Holly, que teve muita paciência para entender minhas dúvidas e ajudar a solucionar o problema da minha conta.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Excelente atendimento na central de ajuda. Em especial Villanelle que me esclareceu tudo com rapidez e eficiência. Me tirou todas as dúvidas que tinha a respeito. Excelente profissional.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

IRMAO MUITO OBRIGADO PELA JUDA

Store

My Store

Using app

About 2 months

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

I worked with Villanelle today and she was very helpful and kind! She solved lots of my problems. Thank you Villanelle for your support! I really appreciate it :)

Store

easier

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 8, 2024

Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas. Tudo perfeito

Store

My Store

Using app

About 2 months

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Live chat customer service is good so far. This is good experience for new member like me. Good hope so far.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

very help full ,fixed my issue straight way

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Un grand merci à Holly qui m'a guidé et à su rester courtois et aimable tout au long des difficultés que j'ai pu rencontrés dans les paramétrage de mon compte DSERS. J'ai donc pu gérer mes commandes sans difficulté grâce à son aide. Merci encore Holly !

Store

YARLON

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Blanca muito atenciosa. ótimo atendimento.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Very fast and helpful. Understood my issue at once and managed to guide me so I not only got the orders right but also learnt how to not make the same mistakes later.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

A great app

Store

Pucalfy

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2024

Me gusta la ayuda que siempre me brindan de esta app, hoy tocó que me atendiera Krystel , se agradece su ayuda con la que pude superar otro obstáculo que se me presentó, muchas gracias DSers

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

Store

My Store

Using app

10 months

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Chloé

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 8, 2024

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 8, 2024

Je suis tomber sur la meilleure assistante elle m’a guidé avec des consignes très claire elle est vraiment à l écoute ,Chloe est je pense la meilleure dans ce domaine

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team