DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,202
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Aug. 7, 2024
It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 7, 2024
Agent Villanelle has been incredibly supportive and knowledgeable, guiding me toward the right solution as we continue the process—five stars!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 7, 2024
Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 7, 2024
Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 7, 2024
I got great support from Chrissy today. Chrissy is great and helped me a lot.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion! Date of experience: August 06, 2024
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
she very good girls snd sher was very kind nice thnks
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Chloe was great at helping me solve my shipping issue and directed me to an alternative option as well.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
I recently had the pleasure of working with Chrissy from the DSers support team, and I couldn't be more impressed with her assistance. From the moment I reached out for help with my account issues, Chrissy demonstrated exceptional professionalism and expertise. Chrissy was incredibly responsive, addressing my concerns promptly and thoroughly. She patiently walked me through each step of the process, ensuring that I fully understood the solutions she provided. Her friendly demeanor and clear communication made the entire experience seamless and stress-free. Thanks to Chrissy’s dedication and knowledge, my account issues were resolved quickly, allowing me to get back to focusing on my business. I truly appreciate her outstanding support and would highly recommend Chrissy to anyone in need of assistance with DSers. Thank you, Chrissy, for your excellent service!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
I would like to express my immense satisfaction with Chrissy's work. The attention to detail, dedication and support offered was simply incredible. She exceeded all my expectations, showing professionalism and kindness that are rare to find. Chrissy, thank you so much for all your hard work and for making a difference in my project!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Merci beaucoup Vivian pour votre très précieuse et pratique, surtout pour votre sens d'humanisme afin de prendre soin aux perdus comme moi. J'étais dans l'mpasse grâce à vous que je suis sorti de cette situation frustrante. Votre réactivité, votre patience, votre empathie, votre bienveillance font de vous une grande Dame au grand Cœur. J'aurai souhaité que tous les services clients de toutes les entreprises et plate-formes aient des agents comme Vivian. Encore une fois merci beaucoup pour l'excellent service que vous êtes entrain d'offrir à nous, les clients de DSERS.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 6, 2024
5 Stars for the customer support. Colleen was very helpful! He managed to solve an issue I was facing using their app. I really appreciated it. Well done!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 6, 2024
Very fast and attending.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Excellent technical support. If you have any questions or problems, they are available 7/24 to help you.
Store
My Store
Using app
27 days
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Holly, you are the bomb thank you for your support I appreciate it.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
Zico was very helpful and quick. He spent time researching the issue.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Selena was nice and polite
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Honestly Ive been given by Lena best customer service and problem solving ive experienced on all the web apps so far. Excellent help and quick and kind, thank you for making my day
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
Thank you for your fast reply and your good nature Sandy. I am really happy that my issue was solved in priority basis. Thank you for your service.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
J'ai échangé avec Raphaël, il a répondu a ma demande très rapidement, merci beaucoup !
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team