DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,202
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Aug. 6, 2024
Really great customer service! Sandy immediately helped me to resolve the issue. Nothing but good words!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
I had this issue with some payments and i was struggling with it. Later when I spoke with the customer service 'RIN' I have a totally relief because the customer service has helped me with all the issue i was facing and also answered all my question patiently !! Service is quick easy to understand and well explained!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 6, 2024
This application works well, but at a moment i did not understand everything and Isak helped me a lot, so thank you very much to him.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
je suis émerveillé par cette application. Et plus encore par une assistance de qualité offerte par Raphael, qui a été au délà de mes attentes. je recommande cette application. Merci Raphael....
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
I was very satisfied with the customer support service. It was easy, and we have resolved the issu in a few minutes :)
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
I have had a great experience with Dsers. In fact, I had a payment-related issue and an attendant named Blanca assisted me in a spectacular way, resolving my problem quickly and efficiently. I am very grateful for Blanca's support and the Dsers tool for this wonderful experience. I highly recommend it 100%.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 6, 2024
I'm delighted with the managers! everything is very cool and both times I received the best possible solution and explanation of the problem
Store
My Store
Using app
About 2 months
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 6, 2024
The app is very easy to work with and their support works great they respond pretty fast in the life chat feature
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Great customer service. My issues was resolved with a live agent at 10pm EST. Impeccable and friendly service!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
A Atendente Blanca é uma Excelente profissional, muito paciente e atenciosa, me ajudou em tudo nas minhas dificuldades e o meu DSers passou a funcionar direitinho, pois, eu não conseguia fazer o pagamento ao fornecedor, pois, a conexão com Aliexpres estava com minha conta trocada. meu muito obrigado. Se eu pudesse marcaria mais de mil estrela para essa atendente.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Villanelle a répondu à ma question très rapidement et m'a offert la bonne solution à mon problème du premier coup! Merci beaucoup, tu es la meilleure!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
They were very helpful and were able to assist me immediately, much appreciated :)
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Aug. 5, 2024
I spoke to Neva to receive help with a problem I had with some orders from my store and the service and support I received was exceptional. I received very good service and was able to resolve my queries without any problems. Very satisfied!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Store
Minha loja
Using app
3 days
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Aug. 5, 2024
Aplicativo completo, e atendimento excelente, em especial o wendy, muito atencioso
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Great service from Wendy. I'm new to all this (dropshipping, shopify, etc.) and she helped me out how to handle the dropshipping and make sure the customer will receive my item. thank you again. ViveBelleCo
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Wendy was very helpful in solving my issue today.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
Amei o atendimento do Zico, foi preciso em me ajudar. Obgda
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 5, 2024
I really like this app. It is not expensive and it works perfectly. Also the representatives are amazing. I asked for help to understand the app better and I had the best opportunity to talk to ZINA. She was so helpful and lovely. She was kind and made everything so easy, also explained it so well to me. She did not let me wait even for a second and answered all my questions immediately. THANK YOU ZINA!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team