DSers: Dropship+AliExpress+AI for Shopify

DSers: Dropship+AliExpress+AI

Automated dropshipping with AI&AliExpress/Alibaba/US supplier
Rating
5.0
Feedback
6,354
Reviews
Chart
#82
Shopify

All reviews

5 / 5 Share
Oct. 4, 2024

I recently had an issue while using the Dsers app, and I was fortunate to receive assistance from their customer service. Her name is Olivia, I must say, I was thoroughly impressed! The representative was not only knowledgeable but also incredibly patient and understanding. She quickly grasped my problem and provided a clear, step-by-step solution that resolved my issue in no time. What stood out to me was her dedication to ensuring I fully understood the process. It’s rare to encounter such efficient and friendly support! I appreciate the effort she put into making my experience seamless. Thank you, Olivia, her expertise and friendly demeanor made the entire process smooth and stress-free. I truly appreciate the support I received and highly recommend Dsers to anyone looking for a reliable platform!

Store Using app Total reviews Average rating
Phoenix Haven 4 months 1 5.0
Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 23, 2024

Je suis véritablement satisfait de la réactivité du support clients Dsers, je m'explique : J'ai pris contact avec Rin sur Messenger pour un paramétrage que je ne pouvais pas réaliser par moi-même (je vous passe les détails). Rin a effectué ce paramétrage après notre échange et la confirmation de ma part par mail au support. Résultat, en moins de 10 minutes mon soucis était traité et je peux désormais continuer à avancer. Excellent support clients, excellente expérience même si on préférerait ne pas avoir à solliciter le service et pouvoir se débrouiller par nos propres moyens, quand il n'y a pas le choix, ça ne rigole pas ici =)

Store Using app Total reviews Average rating
Ma boutique About 2 hours — —
Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share
Sept. 23, 2024

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Store Using app Total reviews Average rating
Pets-Favourite Brush Over 1 year 1 5.0
Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 23, 2024

Good service. Raphael is qualified specialist. Solve issues and gave good advices.

Store Using app Total reviews Average rating
LifeEase Haven 6 months 6 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 23, 2024

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

Store Using app Total reviews Average rating
I'll do it my way 4 months 2 5.0
Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 22, 2024

Olivia you did a great job I appreciated you. Bless you

Store Using app Total reviews Average rating
Streetsharks Over 1 year 8 5.0
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 21, 2024

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Store Using app Total reviews Average rating
Mochipan Over 2 years 6 4.3
Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share
Sept. 21, 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent. Thank you very much Jess for the service

Store Using app Total reviews Average rating
Planet de chiens About 2 years 4 5.0
Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 21, 2024

Muito bom, suporte excelente

Store Using app Total reviews Average rating
Energia Portatil 11 months 1 5.0
Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 21, 2024

top ! Toujours la bonne réponse !

Store Using app Total reviews Average rating
Mon ami doudou 11 months 1 5.0
Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 21, 2024

Simple Interface and easy to use. Customer Support is always very fast and helpful. Especially I am grateful to Wendy.

Store Using app Total reviews Average rating
Lumi Pet 4 days 1 5.0
Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 21, 2024

Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending

Store Using app Total reviews Average rating
KGOODSHOP About 1 month 1 5.0
Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 20, 2024

I am new to this dropping shipping. I hope I can make it. Trying to figure out and learning about it. Luna helped me, she was great. She took her time to explain and and answer my questions. I hope I can set up properly because I still have issues on prices and shipping. Still don't know how exactly it will work and I hope it will be smooth. I will give it a try to see if this business will work for me.

Store Using app Total reviews Average rating
wataninc About 21 hours 2 3.0
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 20, 2024

J'ai été très satisfait du service client de Dsers, qui m'a répondu à 00:00 à une de mes questions directement via un livechat messenger. Je suis notamment ravis du travail de Krystal qui m'a été d'une grande aide et d'un vrai professionalisme. Je recommande aussi l'application, qui est intuitive et d'un gain de temps inégalé.

Store Using app Total reviews Average rating
Pole Dance Chic About 2 months 4 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 20, 2024

The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.

Store Using app Total reviews Average rating
Life’s Better Ltd About 2 months 8 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 19, 2024

Great Customer Service from Holly. Help solved my problem quickly

Store Using app Total reviews Average rating
MANSSIIE About 1 year 4 4.0
Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 19, 2024

Atendimento excelente. Atendente Villanelle super atenciosa.

Store Using app Total reviews Average rating
Claucier Store 10 days 4 5.0
Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 19, 2024

Very nice and helped me quickly. Thank you so much.

Store Using app Total reviews Average rating
Amada24 10 months 3 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 18, 2024

I want to give a huge thanks to Jesse for their amazing support! Jesse was incredibly patient, knowledgeable, and helped me solve my issue quickly. I truly appreciate the extra effort and professionalism shown throughout the process. Thank you, Jesse, for making everything so much easier!

Store Using app Total reviews Average rating
Sheraton Luxuries 10 months 2 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Sept. 18, 2024

Great platform with fast and efficient customer support! Highly recommend!

Store Using app Total reviews Average rating
HONEY ROUGE 2 months 1 5.0
Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

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