All reviews

Rating Breakdown

  • 5
    99% (30,150 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 14, 2022

App works perfectly fine. Joey does an excellent job in customer support! Everyone who work with Aliexpress dropshipping must have Dsers!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 5, 2022

Très bon conseiller et très bon service ;xwc mqskcsv dQKÙ Sv xùw kùxw <;=n<ùk n ùlw ,dÙQLWC,

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2022

Lena a vraiment été super et m'a aidé scrupuleusement lors de mes questions concernant la plateforme Dsers. Un grand merci pour sa patience et sa bienveillance.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

4 / 5 Share

March 29, 2022

I am using this app and its good app it helps a lot. The customer service is available 24/7 to help especially Chris thank you friend

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 21, 2022

Gostei muito do atendimento do atendente. Foi muito gentil e fez a maioria das coisas por mim. Quanto ao app achei difícil fazer boundles e a opção de pagamento em massa é só no plano pago.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Exclusividades Premium, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Feb. 17, 2022

Gostei muito do atendimento da Dser, estava com um problema de conexão porque eu o usava em outra plataforma. Porém eles me ajudaram em tudo

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi superutilidades-266, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Jan. 30, 2022

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi White Licorice, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Jan. 27, 2022

Le support est toujours disponible. Dommage que les offres marketing ne soient pas visibles dans la boutique.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Cuisine à Jour, We really appreciate that you enjoy dropshipping with DSers! DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Jan. 16, 2022

I contacted the support team on a weekend and promptly and professionally, Bit answered answered in lightening speed he had to understand my problem and suggest solutions. I hope he will look for the problem which i told him.

Store

Otawo

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Otawo, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Dec. 31, 2021

Jenny, Atendimento perfeito é rápido, muito obrigado. Estava com os dados do cliente todos certos mas meu Dsers não processava ela resolveu em segundos.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Loja Estiillo Seu, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Dec. 18, 2021

Catalina was verrrry helpful with helping me map my products. She was very patient and went above and beyond to make sure I was good to go!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Mild Touch Sleepwear, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Dec. 16, 2021

Great dropshipping app. Customer service is helpful, and bulk order fulfillment is so helpful when scaling. I would like to see the following features in the future: - Review import from AliExpress - Bulk fulfill more than 40 orders at a time - Better variant mapping I spoke with Nephele about an issue today, and I was taken care of super quickly. Hopefully my issue is resolved soon!

Using app

4 months

Total reviews

23

Average rating

4.4

Developer Reply

Hi Sage & Sill, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Dec. 13, 2021

Gostei da ajuda, mas ainda não consegui localizar a outra conta do aliexpress que está caindo os meus produtos.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 12, 2021

reactif il réponde vite et bien merci best, je recommande a tous le monde d'utilisé dsers comme services

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Tom Wyatt, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Dec. 2, 2021

Bonne application pour débuter dans le dropshipping. Bonne réaction du chat qui m'a répondu très rapidement et qui a fait en sorte de résoudre mon problème. 4 étoiles car certaines fonctionnalités pourraient être un peu plus intuitives

Store

Oziony

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Oziony, We are glad to know that you had a great experience with our customer service. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 7, 2021

Zark did a fantastic job assisting me with the issues I was having with an order. Zark was very patient and provided a lot of tutorials for mapping products. Customer service is great and gets 5 STARS!!! The app itself is not helpful for my store because it is too manual of process for me. We had to map the item I sold to AliExpress prior to purchasing this DSers. After mapping the product I found out the order failed through AliExpress because the item was out of stock. Since I have to manually look and see if a product is in stock each day is too much for me to do. Zark did advise how to turn on notifications with the free plan. I found out about the inventory tracking limitations for the free plan while dealing with my order issues. This is why I gave the app 4 stars is strictly for the customer service. It may be great for a store that can be more hands on for the free plan or you can upgrade to a paid plan and see how the service works for yourself. If you have issues reach out to customer service for help. This is the best part of their app.

Using app

4 months

Total reviews

7

Average rating

4.1

Developer Reply

Hi Black & Gifted LLC, We really appreciate your review of our customer service! Thank you for your honest feedback. There is some manual work when you first set up DSers, but afterward, the automation is made much simpler, and will definitely save you a lot of time. We understand the limitation of the free plan, we'll consider your feedback and work on improving it. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 3, 2021

This app was great to begin building a store and loading it with products to dropship. I found the customer service to be excellent in terms of trying to resolve any problems or answer questions on the limitations of the product. The app does require some work due to the fact the aliexpress listing are usually a mess and not well written. Once DSers ads automatic product updates and pricing as an automatic feature I think it would be 5 Stars. Over 1 month with it I have not made any sales even with paid traffic but that's drop shipping everyone knows aliexpress now. I cant say I recommend drop shipping but to save you time this app can really help.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Energy World Tech Lights, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Sept. 24, 2021

I switched from another app to DSers and am feeling very satisfied so far. Great customer service by Ruby guiding users step-by-step. Easy mapping function for supplier substitute. The only error I've encountered was a payment error after the order was placed on Aliexpress. If this happens to you, just clear browser cookies and it should be good to go.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Blep Budy, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Sept. 8, 2021

Merci a monsieur ZARK pour sa disponibilité et sa réactivité hors compétition merci a cette superbe application

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Paris-shop-style, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Aug. 24, 2021

La aplicación está bien, gestionas perfectamente los pedidos, y la atención al cliente es buena. La recomiendo

Store

Chipses

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Chipses, We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team