All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2024

From the moment I contacted customer support, Lily was fantastic. I had difficulty connecting my sold products to my supplier, because of some changes my supplier made. Lily was able to pin point and resolve the issue in a few minutes. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 3, 2024

Alicia was super helpful and resolved my issue promptly. Thank you!!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 2, 2024

Great customer service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 2, 2024

finally found the best customer service, Chris you're the best

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 2, 2024

Muy buena atención por parte de sandy, y muy buena ayuda

Using app

26 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2024

I had the pleasure to talk with Sandy. My questions were answered in a short time. Thank you Sandy! :)

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 27, 2024

Johnny has gotten us out of trouble with his fierce dedication and jobian patiente. Once again, he and his workmates prove that Dsers has a very strong customer service that cares a lot for users. Kudos to Johnny and all the Dsers team!!

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 1, 2024

I love work with DSers. and today I want to say Thank you Olivia for your help. Very fast support

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

Lennon was so patient guiding me through all the issues I had and made everything easier for me.

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

Assistance rapide Je suis satisfaite de la rapidité avec laquelle mon problème a été résolu. Je suis vraiment satisfaite des services de Aurora. merci beaucoup

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

O atendimento foi fantástico, resolveu o meu problema do início ao fim. Parabéns!

Store

aganiti

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

I chatted with Chrissy and it was great and FAST! Thanks you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

Thank you to Wendy, who has been incredibly helpful and attentive in her customer service.

Store

Ma boutique

Using app

1 day

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

I've had the upmost pleasant experience with DSers customer service today and I must say the have gone above and beyond all my expectations, usually when dealing with customer service the employee tries to provide excuses or fix your issue just to end there interaction with the customer, so I am happy to state that my experience today with DSers customer care representative Rfimp was nothing short of spectacular! not only did he provide me with answers regarding my inquiry, he also provided a full on explanation with screen shots and also provided me with some guidance outside of his service. highly highly recommended.

Store

Jedlee

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Feb. 28, 2024

I have had this app in my store for a little over a year and I absolutely love it. Their customer support is outstanding. Thanks, Holly, for your amazing support! There are always available when I run into any issues. The software integration with my store is flawless. I haven't had any issues with orders. Adding products new products is a breeze. I've tried others and this one in my opinion is the best.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2024

Amazing help by Lily, I had the wrong account linkd to my store and by the help and patience of Lily everything now is sorted and set right!

Store

GeToHid

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2024

Lucia solved my problem as I was fulfilling my first order. So helpful and I love the 24/7 availability.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2024

Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2024

great fast service with all the answers i needed to guide me through the problems i was having. Rita was fantastic and helped me through to solve my issues

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

I worked with Sylvia tonight. She was very helpful and patient. I wish there were more customer service personnel as thoughtful as she.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team