DSers: Dropship+AliExpress+AI

DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!

Rita was really helpful in sorting out my issues that I couldn't solve :))) fantastic service

I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues. From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided. What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well. Thank you, Sherry, for your outstanding service

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders. As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!

Gerne! Hier ist eine super Bewertung für Chrissy: Ich hatte das große Vergnügen, Chrissy als Onlinehilfe in Anspruch zu nehmen, und ich kann sie nur wärmstens empfehlen! Von Anfang an beeindruckte mich Chrissy mit ihrer Professionalität und ihrem umfassenden Wissen. Sie hat ein bemerkenswertes Talent dafür, komplexe Themen klar und verständlich zu erklären, und sie nimmt sich immer die Zeit, sicherzustellen, dass ich alles verstanden habe. Chrissy ist äußerst geduldig und freundlich, was die Zusammenarbeit sehr angenehm macht. Egal, welche Fragen ich hatte, sie war immer bereit, mir zu helfen und Lösungen zu finden. Ihre Fähigkeit, sich in meine Lage zu versetzen und meine spezifischen Bedürfnisse zu erkennen, hat den gesamten Lernprozess erheblich verbessert. Dank Chrissy habe ich enorme Fortschritte gemacht und fühle mich viel sicherer in dem Bereich, in dem ich Hilfe benötigte. Ihre Unterstützung hat meine Erwartungen bei weitem übertroffen, und ich bin unglaublich dankbar für ihre hervorragende Arbeit. Wenn Sie nach einer kompetenten, engagierten und einfühlsamen Onlinehilfe suchen, dann ist Chrissy definitiv die richtige Wahl. Ich kann sie ohne Vorbehalte weiterempfehlen und freue mich auf die weitere Zusammenarbeit mit ihr! Vielen Dank, Chrissy, für Ihre herausragende Unterstützung!

I was really stressed as I couldn't find my way around completing an order on DSers. Luckily Jacinta came to the rescue! Jacinta was quick to respond, knowledgable and very polite. Thanks a lot Jacinta!

I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.

I had really good customer service from Vivian. She went out of her way to help me find the product and the suppliers I needed.

I would like to let you know that I have been using DSers for only a short period of time with my RetailGaloreStore.Shop, and I LOVE this APP...I love the ease of use, I love the support, I love the features it offers, I love the versatility! DSer's has EVERYTHING included and is wonderful!!! Thank you for being the BEST and for being #1. In the future when my sales start to trickle in, of COURSE I plan on upgrading DSer's and getting even MORE premium services! Thank you! Thank You and THANK YOU for being the BEST out of all of them!

Vivian was helping me today I had numerous questions in catching up with DSers the app and the plugin. Since I had not been on in a long while. She provided me with full details on how to fix all my questions with screenshots and helpful texts. I highly recommend. I've used DSers many times and this was great! DSers is a simple way to organize your dropshipping business and fulfill orders.

Great customer service - so helpful! Made my life so easy. THANK YOU!

amei o antendimento! não estava conseguindo colocar os cupons do aliexpress e eles me ajudaram!

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Ótimo serviço de suporte! O Dsers continua sendo uma plataforma que facilita o dia a dia de quem trabalha com ecommerce em 2024, desde a facilidade em processar pedidos até o suporte atencioso. Recomendo!

Great live support - resolved my issue. Super friendly. Thanks Vivian!

Spoke with Live Chat Agent Tiffany regarding my first Shopify store Customer order through DSer's which seemed relatively effortless with both DSer's, AliExpress and Shopify. However, after paying for order on Saturday, order showed as Awaiting Shipment, before Awaiting Fulfillment. The supplier had updated the Order numbers etc, but upon investigation, it was noted that it could be over 2 weeks before the Order was even shipped to my Customer. Tiffany was the Ultimate professional, and also caring and compassionate. She stayed calm, answered every question I had, even going so far as to include screenshots with her responses, so I could understand where to find the information she was directing me toward. She went well "over & above" her customary job description today in the assistance she lent to me, and I can only hope that the next new ECommerce business Owner is lucky enough to encounter Tiffany should he or she have a question with regard to their supplier journey with DSer's. Thank you so much for the wonderful service I received.

agradeço muito pelo exelente atendimentoobtido. as respostas foram claras e sem demora, um atendimento humanizado, algo que precisamos muito hoje pois estamos com muita tecnologia e receber um atendimento assim é tudo de bom. obridaga

En deux clics s'était réglé. Merci Maria

"DSers has been a game-changer for my dropshipping business! The integration with AliExpress is seamless, making order fulfillment much faster and easier. The bulk order feature is fantastic for processing multiple orders at once, saving me hours of manual work. Highly recommend DSers for anyone serious about scaling their dropshipping operations."Support is excellet! Thanks to Via I solved my issue less then 5min