All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2024

Sylvia was awesome! My questions were answered timely and there were screenshots to help with the explanation. Very great support!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Customer service is top notch. Rita was amazing. Any question i asked, fast, efficient responses. Im new, so these things are extremely helpful and much appreciated.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Receive assistance from Wendy today. She as a great help in processing an order for a customer. She gave me step by step directions along with picture. Very kind and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Un support technique hors du commun! Mon problème a éte réglé en qqes minutes alors que j'y ai passé toute la journée. Encore merci ! Top top top!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Fantastic support. Patient and helpful with multiple issues. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Au top, toujours quelqu'un d'efficace et de rapide pour répondre à mes demandes ou questions. Jamais aucun soucis avec cette appli. Je recommande

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

J'ai contacté le support Dsers et j'ai eu une réponse instantanée à mon problème de réglage. Merci encore une fois le support Dsers et surtout Isak qui a été très professionnel et très rapide.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Store

Disane

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 26, 2024

Stellar Service by Chrissy at Dser-AliExpress! Chrissy at Dser-AliExpress delivers top-notch service and products! What sets Chrissy apart is her dedication to customers. She's responsive, professional, and attentive to detail, Chrissy is your go-to. Highly recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

Very good app, Adele support service is incredible, she explains it in an enlightening way

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Feb. 26, 2024

Je tiens à exprimer ma profonde gratitude envers Eden du service DESRS pour son assistance précieuse. Son professionnalisme et son dévouement ont été d'une grande aide dans la résolution de mes problèmes. Eden a fait preuve d'une compréhension exceptionnelle de mes besoins et a fourni des solutions efficaces avec une attitude aimable et patiente.

Store

Dalyah

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

Very good service from Chrissy we tried lots of things but were unable to solve issue and had to deal directly with Ali and not Dsers but not agent's fault thank you Chrissy

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

Thank you people for all the great help you provide in this amazing application, Thank you so much Krystal for all the effort you made to help me today

Using app

30 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 1, 2024

Muito satisfeita com o atendimento da Colleen! Muito obrigada pela ajuda, deu tudo certo!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Feb. 26, 2024

Vivian helped me a lot! Thanks for all!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2024

Un grand merci Dsers d'avoir répondu à ma question avec efficacité et rapidité, je suis rassurée. Et je n'hésiterai pas à revenir vers vous si besoin.

Store

Ma boutique

Using app

About 16 hours

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 26, 2024

Wendy is a good person and helped me out in seconds im very happy with her service<3. `-Paspoorthoesjes.com

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2024

Ralla was very helpful for DSers support. Thank you!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2024

suporte nota 1000, Aimee ajudou e foi muito prestativa.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team