All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2024

Blanca was amazing with her help. Replied very quickly and fixed my issue. Great customer support. :)

Store

SnapAus

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

A big thank you to Blanca for her professionalism and extraordinary responsiveness ! Her assistance has been invaluable to me !

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 20, 2024

Olivia was awesome! I am migrating away from a DSers competitor and Olivia made it as painless as possible. She imported my products for me, answered all my questions and showed genuine care for my issues.

Using app

15 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

Trabajar con Colleen fue una experiencia excepcional. Teníamos un gran problema con el seguimiento de pedidos y Colleen lo solucionó de manera eficiente y rápida. Su atención al detalle y su profesionalismo mejoraron significativamente nuestra gestión de pedidos. Siempre estuvo disponible para responder preguntas y ofrecer apoyo adicional, demostrando una dedicación y compromiso sobresalientes. Gracias a ella, la satisfacción de nuestros clientes ha aumentado notablemente. Recomiendo a Colleen sin ninguna duda; es una experta en su campo.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

I had the pleasure of working with Olivia and she was quick to respond and was helpful with every question I had. I am a new user and was confused by a few things that she was able to explain with out skipping a beat. I have enjoyed using DSers and working with support like this makes it even better.

Store

CMP

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

Olivia is the reason why our business will move from the bottom of the catacombs to the top. We spent 5 hours sorting out simple issues through our own inexperience and her composure, explanations, guidance and patience with us, as well as showing her leadership qualities was a pleasure for us to see. We are very grateful to have had the chance for Olivia to help us, and we wish her all the success possible. Thank you Olivia. From the Little Sports UK team.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 20, 2024

Very nice and fast support thank you “Rin” !

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

J'ai reçu un excellent service de BLANCA pour réparer une panne avec Aliexpress et Dsers qui s'est super bien régler. Très bonne collaboration et vraiment contente que tout soit réglé car j'ai bien besoin de cet application pour le travail de ma boutique. Merci

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 19, 2024

Today Aimee exceeded our expectation!! She helped us map new suppliers for products which we thought were obsolete. She found alternate suppliers and really helped to provide equally excellent service to our customers. This was greatly appreciated. Thanks Aimee

Using app

About 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

They definitely know what they are doing, best on the market with the best customer service, thanks again Myra for your fast and kind help.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

Colleen was so quick helping me and my problem was solved instantly. Perfect app and customer service.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

I recently had the pleasure of working with Vivian, and I must say, her service was exceptional! She was always available to answer my questions and addressed every query I had, no matter how big or small. Her attention to detail, creative approach, and prompt communication exceeded my expectations. I'm thoroughly impressed and grateful for her help. If you're looking for outstanding service and support, look no further than Vivian - she truly excels!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

really appreciate it the service I got I'm not that computer literature and they show a lot patience with me

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 18, 2024

OMG I was working the Sandy on a few different issues and she was AMAZING. some of the best support ive ever got! I love working with them! Kirsten

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 18, 2024

I would highly recommend DSers, my rep was amazing. His name was Isak and it was my first order and I wasn't sure how to proceed. He provided me with step-by-step screenshots so that I would understand exactly what I need to do when I get future orders. This is a very important part of the process that has always been a little unclear to me but Isak cleared it all up. Thank you again, Isak.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 18, 2024

Dsers is super usefull and the customer service always available. Celia was great advice and patient. I recommend.

Store

EaseUp

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 18, 2024

Best platform ever ! The service is amazing, high and fast response! Satisfied with the overall experience, I highly recommend!!

Store

Moone

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2024

Chrissy was very wonderful and helped me integrate my products from dsers to aliexpress and made my order flow very seemless highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2024

Working with Ralla to make sure my orders were fulfilled correctly was absolutely wonderful! I'm glad I did bc they needed to be fulfilled correctly in order for the customer to receive their order and Ralla was an amazing help and even helped me find a supplier for a product that was out of stock. Thank you again!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team