DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,229
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Aug. 3, 2024
I had a lot of questions about the app and how it can help me for my business and live chat support was very prompt and quick to respond. They were very willing to answer my question despite some miscommunication but it worked out in the end. Celia was the one who helped me and was very engaging and thorough to talk to. Compared to other fulfilment apps, this is definitely one of the best.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 3, 2024
Thanks to Sia for giving me great help. The customer service is very good and trustworthy.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
colleen was of great service when i approched dsers for help...he guided me through all the steps...thnks lot
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 3, 2024
Excelente atendimento Chloe, obrigada pela eficiência.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
I was having trouble if my two companies where connected and set up correctly. Chrissy was very patient with me and showed me a screen shot of everything I was worried about. All was good ! Such a relief
Store
My Store
Using app
1 day
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Parabéns ótimo trabalho de vcs atendimento nota 1000000
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Chloe was extremally helpful, went above and beyond to solve my problem.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
I had issue where my store was not sending data to DSers, and Chloe answered my message on Facebook and was super helpful. She even helped me to remove an old store I kept getting a popup about. Great customer experience.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Chloe
Store
My Store
Using app
About 2 months
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
very good service and quick response.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Bonjour j'ai un problème avec l'application quand j'importe un produit dans ma boutique peut importe le quel je ne peut pas le vendre car apparement il est en rupture de stock alors que sur aliexpress non. Même si je vais dans "produit">stock>continuer a vendre sans stock , cela ne fonctionne pas , avez vous une solution ? merci.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Lydia es una grandísima profesional que se tomó todo el tiempo para resolver un problema que impedía las ventas en mi tienda. Recomiendo muchísimo y quedamos muy satisfechos con su trato y servicio. Gran profesional
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 3, 2024
Merci à Rita pour sa réponse rapide a propos de mon soucis, vite résolu. Trés son SAV fort sympathique.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Rita was extremely helpful. She answered every question I had, very professional from start to finish.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Great customer service, Thank you Maria, your very helpful and kind, appreciate your assistance, Highly Recommend
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Customer Service is the best specially Lydia!! Been trying to resolve my problem for hours and only Lydia helped me to resolve it. Communication skills are excellent!!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
rita helped me resolve my issue and understand it with ease
Store
My Store
Using app
About 2 months
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Really helpful the costumer service, quick and ready to help, thank you
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Rita was very good in helping my log-in problems. I hope when I will have some problems again She will be the one to help me again. 5 star easy
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 3, 2024
Zina very good job
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team