DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,233
chart
#318
All reviews
Rating Breakdown
Aug. 2, 2024
DSers customer service is the best Chrissy took the time to walk me through my price rule setup and reviewed it to ensure the rule was correct. Chrissy was patient with me and answered all of my questions. Thanks again Chrissy for help.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 2, 2024
Maria was very helpful, the support is there for you, 24/7, you get an answer in one minute
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 2, 2024
Great and fast customer support
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 2, 2024
Rita was such an amzaing help she really worked great with me and was very patient and walked me through every step and helped me accomplish my issue. Customer service is top notch!!!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 2, 2024
Thank you Rita for providing excellent service in solving the problems I faced. I wish you good luck.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 2, 2024
Sandy was very helpful with my queries, she was very patient when I asked the same question over and over, and helped me understand a lot of things.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
it was service from Maria she was so kind and walked me through the process.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
exelente atendimento da muito atenciosa e paciente uma boa professora voce merece o maximo de estrelas que tiver aqui ,voce e 10 ,muito obrigado pela paciencia ,e pela gentileza ,obrigado.,
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
I highly recommend this app. Celia helped me with my urgent problem regarding a product I had just sold which the current supplier had updated the price. Celia solved my problem I now I'm happy!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
I was very satisfied with the details that were described as solutions, the speed of the chat conversation and the politeness
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
The customer service is really good and on point. I was able to receive support from Isak who was able to help me
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
Their service is attentive and patient, they solve problems very quickly, and send tutorials quickly too, I thank the platform which is simple and complete, the best on the market, and also to the service representative Raphael, thank you Dsers!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
Amazing customer service.. very fast and efficient.. simply great
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
I had a great experience with App Dsers support, they quickly checked my chosen plan and reassured me that I would not be charged (as shown in the screen I sent to them).
Store
My Store
Using app
7 days
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
Really appriciated support with Villanelle . My questions was answered quickly and everything was solved in few minutes. Thanks
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 1, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Aug. 1, 2024
Perfect !!!
Store
Ma boutique
Using app
16 days
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 1, 2024
The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 1, 2024
Very good customer service I wrote to Holly very helpful and nice.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team