All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2024

Lena Thank you for your help. Quick respond.

Store

Alepeak

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 9, 2024

Support was quick and informative. Thank you Rin

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 9, 2024

I appreciate all of the wonderful assistance when having questions about using the app and placing product selections for my store. Wendy was welcoming, professional and efficient. Wendy was very helpful and absolutely made my day! Thank you.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 9, 2024

Villanelle was very patient with me and helped me sort out my various problems. It's perfect, I thank her.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 9, 2024

Villanelle has been more than amazing with answering my questions. She was patient, responsive and extremely friendly. If it wasn't for her I don't think I'll be able to understand anything about DSers. Thank you Villanelle, you're a lifesaver!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 8, 2024

Lily is excellent, great customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 8, 2024

Great customer service w/ Olivia. Cheers!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 17, 2025

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional customer service provided by Kimi during my recent experience with your company. From the moment I entered your establishment, Kimi's professionalism, knowledge, and enthusiasm were evident. She greeted me warmly, listened attentively to my questions and concerns, and went above and beyond to ensure that I received the assistance I needed. Her dedication to providing outstanding service truly stood out and made my visit a memorable one. Not only did Kimi possess a thorough understanding of your products/services, but she also demonstrated remarkable patience and kindness in addressing all of my inquiries. Her friendly demeanor and willingness to assist instilled confidence in me as a customer, and I left your store feeling satisfied and valued. In today's fast-paced world, exemplary customer service is a rarity, but Kimi's commitment to excellence exemplifies the high standards your company upholds. She is a true asset to your team, and her exceptional performance deserves recognition. Please extend my gratitude to Kimi for her outstanding service. I look forward to continuing to do business with your company and experiencing the same level of excellence in the future. Thank you once again for providing such a positive customer experience. Warm regards, Gary Walker NJPH Best Selling

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 8, 2024

DSers has revolutionized my AliExpress order management. With seamless order processing and efficient tracking, it's a game-changer for my business. The integration with AliExpress is flawless, and the customer support team is incredibly helpful. Highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 8, 2024

very good

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 8, 2024

Raphael gave great support.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 8, 2024

Ich werde auf Deutsch schreiben, Ich kann mich nur bedanken bei dem ganzen Team von Dsers. Herz. :-). Sehr zuverlässig, antwortet sehr schnell und hilft dir dein Problem zu lösen und gibt einen sogar Lösungsschritte vor. Ich hatte wirklich ein sehr grosses Problem, da meine Sendung die ich aufgegeben habe für Kunden nicht getrackt haben bzw. es war nicht kompatibel. Aber Dsers hat das gelöst und mir weitergeholfen. Ich bin wirklich super zufrieden mit dem Support von Dsers. Beste Plattform. Danke an das ganze Team. :-)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2024

Thank you Lucy for your help, i really love your support. good job

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2024

I would like to express my utmost satisfaction with the exceptional service provided by Alice, one of your esteemed customer service representatives. Alice demonstrated unparalleled dedication and expertise in guiding me through the intricacies of order processing, offering invaluable step-by-step assistance supplemented with visual aids. Not only did Alice exhibit remarkable proficiency, but her enthusiasm and proactive approach also greatly enhanced the overall experience. In my estimation, the quality of customer service delivered by Alice unequivocally merits a perfect score of 10/10.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2024

Mt bom!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2024

Thank you Selena for your patience in solving my questions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2024

This is a very good app. It’s very helpful and makes it very convenient to transfer my products. From Ali express to my store with dser. Staff is also very knowledgeable and very nice and they helped me figure out my issues very quickly. I am super happy.With them

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 6, 2024

Irene was wonderful! she helped me fix everything! Very helpful!

Store

Biohakt

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 6, 2024

Dear Isla, thank you very much for your quick help and very good support !!!

Store

Alpasky

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 6, 2024

Aimee was very helpful and solved concerns

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team