DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Feb. 15, 2024
I HIGHLY recommend this app. Adele was SUPER helpful getting me started! Once I sent a chat, she responded in a matter of seconds. I'm currently on the free plan but after this, I will definitely upgrade as I see this is an app that I will be using a lot.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 14, 2024
Chrissy, was a great help! I was completely lost in how to pay for and ship my order. I am new to Shopify and this was my First sale. Chrissy helped guide me in everything and made sure my order was shipped out! She also went step my step and showed my how to place my order. Great customer service!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Feb. 14, 2024
Je suis vraiment satisfait du service de Vivian, il m'a aider un résoudre un problème qui allait me prendre beaucoup de temps, mais grâce a lui le problème a été résolu en quelques minute. Très professionnel. Merci encore Vivian
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Feb. 23, 2024
Selena in the Customer service chat was amazing! She helped me remap a supplier in a matter of minutes. THANK YOU! 2/23/24-Lennon in the Customer service chat was also AMAZING! He helped me find where to edit my "Compare To" pricing in Shopify (after import from DSers). Next time I'm going to the chat 1st - I wasted an hour searching online for the answer without success. Lennnon helped me fix it within a few minutes. KUDOS!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 14, 2024
Very impressed, Quick resolutions for resolving my issues. Very informative.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 14, 2024
Many thanks to you and especially to Sandy for a wonderful, fast and professional service! A huge hug
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 14, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Feb. 13, 2024
I highly recommend it, the agent Blanca did a good job with my order, she was so nice and so patient.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 13, 2024
By far, some of the best customer service I have ever received! Cynthia was not only knowledgeable, she was also kind and patient. Her step-by-step assistance turned a stressful situation into a true learning experience! Thank you so very much Cynthia!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 13, 2024
I have not been using for long but I have had to contact DSers on 3 occasions and all interactions were excellent. The best today was Neva. Very helpful, courteous and professional. Thank you Neva
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 21, 2025
tres satifaite de leur service ... ca reponds tres vite profesionnelle est avec beuacoup des explications ... 5
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 12, 2024
I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Feb. 12, 2024
Nice app and great customer support from Sally
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Feb. 12, 2024
Rita was very patient and helpful. In this age of AI I was glad there was a human behind the typing. If all support are like this experience I had then I know that I made a wise choice. Thank you again Rita!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
April 15, 2024
Quick and Efficient Support! I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Feb. 11, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Feb. 11, 2024
Very Helpful and amazing service by "Chrissy".
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Feb. 11, 2024
J'ai été impressionnée du retour ultra-rapide de Lucia ! Merci beaucoup l'équipe D-Sers !!! Hyper'Elle Nadia
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 11, 2024
Muy buena atención de Rita, resolvieron mis dudas y el problema que tenia con mi cuenta, ahora ya puedo seguir trabajando
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 10, 2024
I had trouble with stock updates and Rona was very helpful and attentive. She provided screenshots, and step-by-step directions, and was quick with responses. Overall, great experience!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team