All reviews

Rating Breakdown

  • 5
    99% (29,982 ratings)
  • 4
    1% (355 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
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5 / 5 Share

July 31, 2024

Vivian helped me a lot with my problem on placing an order and making a payment because I had certain technical issues. Nevertheless she helped me and was able to replace the order so I could make the payment. Very satisfied. Thank you so much!

Store

OCATI

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 31, 2024

Isak is the best, Gracias

Store

Bear St

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 31, 2024

very nice customer service they replied to me very fast and answered all my questions politly. The app gives you everything you need to make your dropshipping experience easier.

Store

Zeccure

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 31, 2024

Raphael is a good person him helped me a lot understanding how everything work from the aliexpress side to the Dsers side, thank you guys and thank you Raphael

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 31, 2024

great dropshipping support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Thank you for the nice app, very good service and quick response .

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

I worked with Blanca a knowledgeable person working faithfully for Dsers customers, and service was fast and promptly. Thank you Blanca

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Great customer service!

Store

Avabode

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Very nice and fast service from Blanca

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Eu tive uma experiência excepcional com o atendimento da Holly! Desde o início, ela se mostrou extremamente atenciosa e dedicada a resolver todas as minhas dúvidas. Com muita paciência e simpatia, Holly me ajudou a encontrar exatamente o que eu estava procurando, proporcionando um atendimento personalizado e de altíssima qualidade. Sem dúvida, o serviço oferecido por ela fez toda a diferença na minha experiência de compra. Parabéns, Holly, pelo excelente trabalho!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 30, 2024

Zoe is great DSers replies fast

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Holly is a patient and capable partner who can solve my problems!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Rfimp is awesome and friendly. Thank you for your quick response and your time. Rfimp makes it easy to understand the step.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 30, 2024

Excellent service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Wendy, thank you very much for your help, you are the best specialist. You answered all my questions politely and correctly, although I was slow at it, but still, taking me by the hand like a child, she brought me to the goal, solved all my questions. I give 5 stars for specialists like you. You are the best ❤️‍

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Aimee from Live Chat was an absolute star, very knowledgeable and helpful!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Wendy is super quick with detecting the issue I was mentioning and came up with clear solution (image + pointer). Super helpful and quick customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

good

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

So far so good, asked one question and got a good feedback and fast response by Vivian so I am satisfied with the service I got.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 30, 2024

Selena, Great service!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team