All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2026

Foi perfeito o atendimento e tiro todas as duvidas. O processo ate a compra foi muito pratico e bem orientado. muito obrigado pela excelencia!!

Store

Urbans

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

I love this app. I was having trouble setting up this app but they have 24/7 customer service and Blanca from dsers helped me get things going in less than 15 minutes!!!! she was very helpful and the setup was fast and makes the ordering process easy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Customer service is excellent Especially (Blanca). The team stands out for their quick response, courteous behavior, and professionalism in resolving issues. My request was handled with great attention, and an appropriate solution was provided in a very timely manner, reflecting their commitment to customer satisfaction. It was a positive experience, and I highly recommend dealing with them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Holly really saved me today! She provided remarkable customer service and helped me with a problem that had been causing me a lot of stress. Thank you so much Holly and DSers

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Merci a Lacey Stan! après un problèmes avec un fournisseur, je ne pouvais plus envoyer les commandes à mes clients, elle m'a aidé pendant 2 heures pour régler mon problème. Merci infiniment, grâce à elle mon activité a pu reprendre! Mon héroïne du jour, ma super star, merci !

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 17, 2026

Tres bonne expérience avec le support DSers. Elora a pris le temps de comprendre mon besoin, m'a donné des instructions précises et tout a été réglé rapidement. Support sérieux.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

excellent

Store

ACZOL

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Service client super réactif et très efficace

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

DSers is top noche for his customer support ! (Special thanks to Janet even if everyone is wonderful) Dsers is game changer for our daily task, highly recommended !

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

I had a lot of issues trying to fulfill some orders and had no idea what to do at one point so I reached out to support and Kimi helped me sort everything out so quickly and easily it was amazing. I don't know what I would have done without her she was such a huge help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I had a very complicated issue and to be honest I wasnt believing to resolve it. But the live support is provided me AMAZING SUPPORT. The support is struggle a lot till 45 minutes and fixed it. Thank you so much for you have PERFECT STAFFS.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

super Hilfe, hat alles funktioniert!

Store

Lunava

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 16, 2026

Great app and fast customer service. Thanks for everything.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Was a great experience, helped very fast and recommend any problem you have they most likely can fix. Thanks again Bob

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Great app, very fast and responsive customer service. I recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

love the patience, and don't seem mad when you don't understand, Elora make it easy plus explain when you have questions of what was done.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Zico helped me to link my accounts. I was so lost in this. But he did a great job walking me through step by step.....Thank you!! So far Customer service by Zico is phenomenal

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

“Esfania” helped me fulfill my first Shopify order from dsers. very helpful

Using app

4 months

Total reviews

1

Average rating

5.0