All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2025

Yes Celia, you provided me a very good assistance. I really satisfied.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Zico is the best, helped me a lot!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I had the pleasure of working with Zico from the DSers support team, and I couldn’t be more impressed. Zico was extremely patient, professional, and knowledgeable. They quickly understood my issue, guided me step by step, and made sure everything was resolved smoothly. What stood out most was the clear communication and the extra effort to ensure I felt confident moving forward. It’s rare to find customer support that truly goes above and beyond, but Zico did exactly that. I left the conversation not only with my problem solved but also with a much better understanding of the platform. Huge thanks to Zico and the DSers team for the outstanding service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I have a problem on dser for the mapping and Luna is helping me with the situation. She help me check if everything is okay and update me as soon as possible. The response was fast and im so happy about it. Thank you for the assistance!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great service, thanks Chloe!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

KIMI was very patience & helpful to my issues & manage to get it resolved. Thank you! Good job KIMI!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

great support of rita really helping me out. also when dsers has some flaws with deactivating automatic pricing. rita helped me out. support is really great there. five stars. and hopefully that flaw is fixed soon by dsers

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

amazing service as always. problem solved.

Using app

9 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 7, 2025

Atendimento excelente. gratidão profunda

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Kimi was a great help. 10 out of 10 service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Kimi has been very helpful in clarifying an issue I had with ordering from a specific supplier. She responded instantly once I reached out to support and was able to pinpoint my issue quickly and steer me in the right direction. Many Thanks!

Store

Wooloa

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

fast, knowledgeable and clear!!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2025

Great support, very helpful and solved my problem. Rick was very kind and attentive.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

App nota 10 e atendimento impecável.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Great support, very helpful and solved my problem. Zoe was very kind and attentive.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Zico was exceptionally helpful. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

5 STAR SUPPORT !

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Pretty good app. The best part is 24/7 support, I don't need to wait for a hours to response.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Fast customer service, one of the best apps I've used for my store, works very well. Amazing support and innovative functions that help reduce the time spent on making orders and managing them. Excellent support from the team. They help us solve our problems from time to time. I recommend without hesitation.

Using app

5 months

Total reviews

4

Average rating

5.0