DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Jan. 17, 2024
Eden helped me really well with my order fullflllment. evenfound a cheaper supplier forme.Reall good customer service
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 17, 2024
Amity was great tonight! She or he walked me through several steps with screenshots and my issue was resolved. Amity was very patient and detailed. Thanks!!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 16, 2024
I love and would recommend Isak for anyone needing help with Dsers and implementing Aliexpress to your website. Especially for submitting and paying for your first order. I'm brand new to online business and he was tremendous help. Also he responded to my questions with kindness and patience. He even offered to help me with any more questions I had and walked me step by step through the whole process. Thanks again Isak for yourhelp. I was getting frustrated on my own. Now my first customer will get her product
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Chloe from DSers support team was very helpful and guided me to solve the solutions with steps and pictures. It's easy to understand and just follow the steps to fix the problems!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Jan. 16, 2024
Thank you for Sherry helping me solve the problem, and helping me log in to the account.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 16, 2024
Holly ...perfect job, well done !! thanks for help !
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 15, 2024
Adele from Dsers was really fantastic customer support agent - Adele helped all my issues for how to import from aliexpress, how to do the fulfillment orders and how to import the product to shopfiy. Everything very instantly. Adele has a great knowledge and i never experience such a fast customer support service. Great and Fantastic job Adele. I wish everytime you to come as customer support for all my future requirements. Anyways. Many many thanks for your support. God bless. You have to grow lot and very soon.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 15, 2024
The support was fast as always. The support named Lennon helped me quick and i fixed my issue in a few minutes!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 15, 2024
muito atensiosos
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 14, 2024
I worked with Cynthia today and I must say she deserves 1000 GOLD STARS. She provided EXCEPTIONAL SUPPORT. I was beyond impressed. Whoever her boss is, she deserves a RAISE! Thank you Cynthia for being so knowledgeable and helping me with the kinks I had. All is solved. :)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 14, 2024
Eficiente, preciso, atencioso e conhecedor!!!!!!!!!!!!!!!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 4, 2025
Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy. Selena was great!!
Hi, Thank you for your updated review, we appreciate all feedback. You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do. Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information, Please drop our customer services team a message via on any below methods if you have any more questions Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Jan. 13, 2024
It was a very good customer support from Irene, thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 21, 2025
Merci à Sylvia pour sa patience pour corriger mes erreurs. Super à l'écoute, qui a résolu mon problème en quelques minutes. Merci SYLVIA
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 13, 2024
Hello, Thank you for your rating. Please feel free to share your thoughts on how we could improve DSers, we are always looking for new ideas. Please drop our customer services team a message via on any below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Jan. 12, 2024
J'ai était reçu par Adele et son service a était super précis et rapide. Merci beaucoup
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 12, 2024
Aujourd'hui, j'ai contacté DSERS pour m'aider avec une commande qui n'a pas été traitée, J'avais eu Eden comme support technique, il m'a vraiment aider pour traiter ma commande. Son aide a été inestimable. Un gros merci Eden pour son support.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 12, 2024
Dsers is a super good APP with an excellent customer support, Alice help me a lot with some issues that I had. thanks to her.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
It was a fast and very nice service! I’m very satisfied for the help I got from “Blanca”!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
Best customer service I had in my life goes to " Marshall " : very polite, very patient, polite, and found a solution to my problem very quickly!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team