DSers‑AliExpress Dropshipping

Jan. 11, 2024

Aimee from DSers team was very helpful response was fast

Jan. 5, 2024

Wow, the support is extreamly incredible they help you how to use DSers being a complete begginner, Thanks To "Lucy" an incredible live support agent.

Jan. 4, 2024

Sandy helped me a lot and in a short time! Thx a lot!

Jan. 4, 2024

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head. Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level. The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process. Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on. In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help. Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Jan. 4, 2024

Ms. Wendy the best !

Jan. 4, 2024

"Holly" was fast to respond and quickly fixed my concern. thank you so much.

Jan. 4, 2024

I'm writing this review to say thank you to your staff Lucia who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Lucia took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders.

Jan. 4, 2024

perfect app for my company

Jan. 4, 2024

Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you

Jan. 3, 2024

Big love for Sandy best customer service I would give her 10 stars

Jan. 3, 2024

Excelente atendimento da Olívia! Gratidão pela ajuda e suporte!

Jan. 2, 2024

Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.

Jan. 2, 2024

"Exceptional Customer Support Experience with Eden – Above and Beyond!" I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction. From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it. Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard. What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me. In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve. In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service! P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!! William Watson Your Healthy Adventure & More

Jan. 2, 2024

Ralla was excellent in helping me with my issue. Read my issue and my concern and quickly assisted me with it by providing screenshots to help guide me, and ultimately solving my issue. Kudos to Ralla!

Jan. 2, 2024

perfect assistance and efficient service.

Jan. 2, 2024

very clear and fast!

Nov. 10, 2025

DSers makes AliExpress dropshipping simple and fast. It helps me place orders automatically, sync tracking, and manage my Shopify store efficiently. I recommend it to anyone starting or growing a dropshipping business.

Jan. 1, 2024

Had a few questions about the app being new to it and Alice was more then helpful. talked me through everything and got me up and running. Great start to what appears to be a great app. Thanks Alice Great work

Dec. 31, 2023

Just want to tell you what Vivian is AMAZING and he just saved my day!

Dec. 31, 2023

Eden helped me with a problem that I was unsuccessful in solving on my own. She understood the problem quickly and walked me through the steps (with screenshots) to tell me how to fix it! Thank you, Eden!