All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2023

Neva is really helpful. He solved the problem I faced with fulfilling order. Thanks!

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 30, 2023

I messaged and Krystal replied. The best customer service I have had so far. She was responding pretty fast and knew the answers for me. She helped me with directions as well. She was very professional and responsible to fast replies. Thank you Krystal!

Store

Alna

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 29, 2023

They did a great job helping me resolve the problem I had as quickly as possible.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Easy to use generally, I appreciate how easy it is to import products and change suppliers in a few clicks. And when you have an issue, the costumer support is extremely reactive and helps greatly. Cheers to Raphael who resolved my problem in no time.

Store

Aurobee

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

sandy was very helpful with my queries and got back to me very quickly.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Wendy helped me really quickly. Great service

Store

Cadive

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Dear Neva, sorry for late response. Appreciate your efficient support!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

I was attended by Sandy She helped me clear up my doubts, very carefully and even taught me not to have to go through the same problem again! Grateful!

Store

Anchor

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Wendy, thank you so much for your quick response and help! I would recommend DSERS! I just started this journey and DSERS makes it easier, good structure, easy flow and super quick customer reply!

Store

SESSEQ

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again

Store

DOGERYS

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

Solve the problem quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2023

As a representative of klassyx store I'm very happy and satisfied with the Dsers customers services dispensed to us this morning. Krystal was very helpful and had and great knowledge to identify the problem we had and sorted it out very quickly. Thank you Krystal .

Store

Klassyx

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 28, 2023

I recently had the pleasure of engaging with Selena from the customer support team, and it is with great satisfaction that I express my commendation for her outstanding service. Selena's professionalism and expertise were instrumental in resolving my technical concerns seamlessly, and her approach merits acknowledgment. 5 stars for Selena, thanking you so much :)

Store

beunik

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 28, 2023

Myra helped a lot with my first shopify order that i was struggling with.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 28, 2023

Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses! thank you so much Rin!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 27, 2023

I am new to Dsers, and was very confused about the processing of mapping and fulfilling and order, as soon as I asked for help Olivia jumped in and spent a great amount of time telling me the A to Z steps one by one until my order was successfully processed! If any support agent would be like her, the business world would be easier and much better in any way! Thank you Olivia!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2023

très bien avec "olivia" réponse efficace merci beaucoup !problème résolu grace à on implication pour m'aider. très satisfaite

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2023

I received help from Lucy today regarding the product mapping because I have absolutely no clue how to work around this app (yet)! She was so helpful and tend to all my question diligently without making me wait more than 1 minute, and that's really make my overall experience satisfied. Five stars, definitely looking forward to speak with her again next time I have a question regarding DSERs

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2023

Suporte maravilhoso, em especial Neva que me atendeu e tirou todas as minhas dúvidas e ouviu as minhas sugestões.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2023

Thank you Alice for all the support, very kind, you respond in a second and you were always attentive to me, thank you very much for your patience 10/10 service

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team