DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Dec. 21, 2023
Absolutely amazing service! Very knowledgeable about my issues with my stores mapping issues. Thank you so much Myra!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 21, 2023
Isak was incredibly helpful! I just got an order and needed to process it but was running into an issue. I reached out via FB Messenger and they were able to help me extremely quickly!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 20, 2023
A thousand thanks for the great help to the most sweet customer support "Jully". A truly pleasant and easy experience that solved the problem I've had all day in just 10 minutes. I wish I could give Jully more than 5 stars because my experience was so excellent!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 19, 2023
Excellent service had me back up and going again Thank you Myra!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 19, 2023
Had an issue, Nephele helped me out expertly!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 19, 2023
I like to express that Mr. Marshal do a great job for me.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 19, 2023
Sylvia was really helpful when I reached for support :) Good costumer support def
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 18, 2023
I received a great support from Jully from DSers today, she helped me to resolve the issue very fast. She is kind and supportive. Thanks Jully
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 18, 2023
hallo DSers- AliExpress dropshipping. i have got th best help from one of your colleague Lucy. i give a 5 star for her service!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 18, 2023
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
June 26, 2024
I am satisfied with app now and Sandy did a great job today by providing support.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. The free plan will stay free forever, we currently have thousands of merchants on the free plan for months now. I'm sorry if you have misunderstood something. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Dec. 17, 2023
Je suis tellement satisfaite du traitement que m'a porter cette personne : Blanca Elle à passer plus de 2h avec moi a m'aider pour absolument tout elle est tellement gentille est serviable elle m'a meme conseiller pour pleins de chose cette personne est juste fabuleuse elle m'érite une augmentation elle fait tellement bien son travaille c'est une expert ;)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 17, 2023
Thanks for your support Olivia. She helped me solve my questions quickly and understandably
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 16, 2023
Received amazing accurate and fast support from Sandy.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 16, 2023
Sally gave me the best service i never got - thanks!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 16, 2023
Awesome customer service. Well clearly explain and support. Thank you so much.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 15, 2023
Olivia was a great help to me. She helped me with all my questions and gave great service!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 15, 2023
Hey Isla, just wanted to say a big thanks for helping me switch up the shipping on my orders. I'm pretty new to this app, and folks like you who guide newbies like me really make a difference. Appreciate your support!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 15, 2023
I had the pleasure of interacting with Vivian for a technical question, and I couldn't be more impressed. Vivian's expertise and patience shone through as they not only answered my query but also took the time to ensure I fully understood the solution. Their dedication to customer satisfaction truly stood out. Kudos to Vivian for making my experience exceptionally positive!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 25, 2024
Great service from Irene and Jesse. Fast, friendly and patient!!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team