All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2023

Lennon helped me very quickly with something I needed. Top service from Lennon!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 10, 2023

Great service! Alicia helped me solve my problems, now I can focus on work

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Speaking with Wendy today was really helpful for me. She helped me to sync all my orders. Thank you very much Wendy!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Customer support responds in minutes even with free plan. Thank you SANDY !

Store

KOMORE

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 9, 2023

Selena from customer support was amazing at answering the questions I had. I highly recommend her.

Using app

8 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 9, 2023

It has been great for me, And "Sandy" the customer support person was truly amazing my issue was resolved in SECONDS never have a received support like this in my time drop shipping they skipped right to the point and wasted ZERO time.

Store

Quivale

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 8, 2023

Tiffany was extremely helpful with both issues I had, she gave very helpful advice and tips and was very kind!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 8, 2023

A very good service an friendly person ! I recommand it definitely !

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 8, 2023

Merci à Aimee de m'avoir aidé :) Ça a été simple, rapide et très efficace.

Store

Kaindly

Using app

Almost 3 years

Total reviews

17

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 7, 2023

I had the pleasure of working with Vivian on an issue I encountered while attempting to purchase from aliexpress after an order came through my store and she was very helpful and knowledgeable about the DESERS system. She easily help me navigate to get my issue resolved.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 6, 2023

Great application and customer service are good helping me. Today July help me about my order and very good explanation. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2024

A great service and helpful service. She really helped me so much. Great and wonderful person. Thank you Alicia you are the best !!!

Store

myberdy

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 6, 2023

Krystal's online customer service is exceptional, providing prompt and helpful responses to all inquiries. Their team is knowledgeable and courteous, ensuring a smooth and satisfactory resolution of any issues. This high level of online support greatly enhances the overall customer experience with Krystal and DSER’s

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 6, 2023

Une réponse rapide, un accueil toujours agréable, et une patience incroyable. Toujours ravie d'échanger avec Cynthia! Merci!

Store

tybloo

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 6, 2023

Very kind and nice work, thank you sherry!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 6, 2023

Merci pour votre aide, vous êtes très professionnel. sans votre aide je ne sais comment j'aurais pu régler le problème technique auquel j'étais confronté surtout que je suis nouveau dans ce projet dropshipping. Encore merci

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 6, 2023

Great app for dropshipping. with very efficient assistance, always quick to help. Always on top. Like Marshall, Nathalie and others. Keep it up, well done

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 5, 2023

Sehr guter und schneller Service :) bin sehr zufrieden. Mein Betreuer heißt Isak. Super nett und zuvorkommend. Kann ich nur empfehlen.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 5, 2023

My first experience with DSers. The support person was very professional and quick to answer. Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 4, 2023

Eden helped me today. Very efficient service and kind. Thank you very much.

Store

SAVOCI

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team