All reviews

Rating Breakdown

  • 5
    98% (5,178 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 99% (5,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 25, 2026

amazing service ,very helpfull 5 stars

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

thanks for the great support!!

Store

Mobiqo

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Cette journée j'ai eu CELIA la conseilière DSers. Elle m'a accompagnée pendant plus de 6 heures environs, m'assister à résoudre presque tous les soucis. Vraiment je ne pensais pas à un moment donné qu'elle pourrait rester à répondre à toutes les questions pertinentes. Elle m'a suivit avec beaucoup de professionnalisme, me corriger, m'aider à configurer mon Backboard avec succès. Je vous conseille puis récommande Célia avec elle vous trouverez la solution de vos problèmes. Je suis satisfais de son savoir faire.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Solve my concerns very fast!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

increible el servicio al cliente. resolvio mi problema que me tomaria por lo menos 10 dias en solo 5 minutos. felicidades por tener personal tan profesional

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Excellent service and 100% speed in resolving any questions!

Store

Valina

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Service client au top ! J’ai eu un souci et il a été réglé en quelques minutes à peine. Équipe ultra réactive, efficace et vraiment agréable. L’application est déjà très pratique au quotidien, mais avec un support aussi rapide et qualitatif, ça fait toute la différence. Je recommande sans hésiter. Encore merci à Kusy pour son aide !

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Kimi from dsers team is very helpfull and nice.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Lacey was amazing! She helped me quickly and answered all of my questions. Thank you very much once again for your assistance!

Store

Wallure

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

The customer support Celia, was very responsive and professional. My technical issue was resolved in a very short time. I am satisfied with the quality of the service and the help provided. Thank you, Celia, for the fast assistance. DSers has a fast customer service team. Among them, Customer service did a good job and solved my problem in a timely manner! I recommend her!

Store

GRACE

Using app

4 months

Total reviews

14

Average rating

4.8

5 / 5 Share

Feb. 24, 2026

Excellent support ! Monsieur Lacey a résolu mon problème de compte DSers inactif rapidement et efficacement. Très professionnel et réactif. Je recommande vivement ! Service client exceptionnel ! Mon compte DSers était inactif et je ne pouvais plus importer de produits. Monsieur Lacey a pris en charge mon problème avec professionnalisme et patience. Il a : Répondu rapidement à ma demande Identifié le problème efficacement Résolu la situation complètement Été très courtois et professionnel Grâce à lui, mon compte est maintenant rétabli et je peux continuer à développer ma boutique. Merci beaucoup Monsieur Lacey pour votre aide précieuse ! Je recommande vivement DSers et leur équipe support.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Ashley was extremely helpful and patient while walking me through step by step linking my account correctly, and placing orders correctly. I highly recommend them to anyone!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Excellent service, I used Dsers to automate my Aliexpress orders.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

nice app fast support

Using app

About 2 years

Total reviews

9

Average rating

3.1

5 / 5 Share

Feb. 23, 2026

Aimee was a great help and explained the solution to my problem very well! All my questions were clearly answered, thank you very much

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Cyril was extremely helpful in guiding me through how to activate and correctly place the item location in the pre‑setting field. The explanations were clear, patient, and easy to follow, and I was able to resolve the issue quickly thanks to their support. I really appreciate the professionalism and the effort they put into making sure everything was set up properly.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Zoe was straight onto the technical problem with faster than expected resolution.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

I had the pleasure of having Blanca help me today. She was by far the best customer service representative that I have ever spoken with, ever. She was extremely helpful and responsive to all of my questions. She gave me multiple solution to each problem and asked which one I would rather choose. Best Customer service experience by far on any app or with any company.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Superb assistance, couldn't have asked for more help. First Class service

Store

Hovara

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I really had amazing experience with Esfania.She had all the time for me.And delivered exceptional customer service taking like 3 hours to sort all my problems and worries.And ready to help me with my store with any related problems I'm facing.Dsers are doing amazing great with best of staffs.They are tge best.Cheers to the most Amazing Team.From a Happy customer.

Using app

6 months

Total reviews

2

Average rating

5.0