DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,406
chart
#730
All reviews
Review RSS Feed
Feb. 20, 2024
I have been using the app for the last few years and it's really the best app out there for fulfilling orders, today I had a few problems but Wendy helped me within 1 minute so everything is fixed now! Great customer support!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Feb. 20, 2024
Love this app! Functionality is outstanding, everything works smoothly, especially product mapping. One thing that deserves a special highlight is Customer Service Team. Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Feb. 19, 2024
Top notch app and super fast and professional service from "Jully"
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Feb. 19, 2024
Hello - I always have a great experience. The support team is always fast and accurate with examples and assistance.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Feb. 19, 2024
I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 19, 2024
Vivian proved to be extremely valuable when I encountered difficulties with mapping some of my products. She not only assisted me in setting it up, but also delivered prompt and exceptional customer service.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 18, 2024
"Raphael's dedication and efficiency truly made my experience with Dser a positive one. His prompt assistance ensured that my business operations continued smoothly without any hiccups. I'm grateful for his exceptional support and commendable service!" He's incredibly helpful and resolved all my issues quickly and efficiently. Amazing service from Raphael - thank you!"
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 18, 2024
Great service and very knowledgable support from Isak. Really appreciate the fast response. Thank you Isak
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Feb. 18, 2024
Rfimp, great and fast support, fast response, did well I recomend
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 17, 2024
Alicia, excelente atendente, me ajudou muito!!! Gratidão.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 17, 2024
Vivian was phenomenal! Thank you so much for the great customer service Vivian!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 18, 2024
The customer service from Lucia exceeded my expectations with their prompt responses and genuine willingness to assist. They went above and beyond to ensure my needs were met, making my experience highly satisfactory.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 17, 2024
Customer service has always been great and responsive. Irene helped me solve some nagging problems. Thank you so much!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 17, 2024
Sylvia did a great job helping me address and solve my problem in a quick efficient manner!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 17, 2024
My experience was great with Tiffany! Her answer was quick and precise and in a few seconds my issue was resolved. Thank you very much, Tiffany!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
May 21, 2025
This app makes everything 10x easier! Incredible integration with Shopify, and amazing 24/7 customer support. Aimee was very helpful with the help I needed. I highly recommend using this app. **UPDATED** I decided to update my review since I couldn't leave another 5-start review! Their support team is always top-notch. Quick and helpful assistance with any technical issue you may have. Highly recommend DSers!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 16, 2024
I worked with Aimee, she helped with an issue I had with my DSers-AliExpress account. She was knowledgeable, patient, and resolved my issues, and answered all my questions. It was a pleasure to work with Aimee.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 17, 2024
I recently had an excellent experience with Lucy a DSers customer service representative. She went above and beyond, providing numerous images and clear step-by-step directions for a rather complicated task. Despite the complexity and uniqueness of my request, she understood my needs and communicated effectively. The customer service was outstanding, and I received timely assistance. Highly satisfied with the support I received from DSers. Update!! On 5.17.2024Krystal from DSers exceeded all my expectations! Not only was she incredibly knowledgeable and helpful, but she also demonstrated kindness and patience throughout our interactions. Her response time was lightning-fast, and she even waited patiently while I tested the instructions she provided. What truly stood out to me was how she made me feel valued and heard; even when I felt stuck, she always had a solution ready. In my experience, Krystal has been the best customer service representative I've ever had the pleasure of working with. Thank you, Krystal, for your exceptional support!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 15, 2024
I was just starting out and was confused about some orders that seemed held up. I was shocked to get a prompt response to the Facebook messenger chat from Sandy, who helped me iron out all my orders and teach me how to do it myself along the way. Sandy was so incredibly helpful—some of the best customer service I've received in this world of automation.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 15, 2024
I was having trouble getting into AliExpress for the first time and the customer service helped me right away. Thx
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team