DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,230
chart
#901
All reviews
Review RSS Feed
Sept. 23, 2023
Via was very helpful and patient. Really recommend Dser.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 21, 2025
Great app and outstanding support. Arwen helped me so patiently with all of my problems. I am grateful for it! I wish all customer service was this high level.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 23, 2023
Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 23, 2023
I was having issues with my store and Una was very helpful. They were quick to help and figure out the issue, and they were able to explain it in detail when I wasn't understanding. I appreciate their patience and I recommend, their customer service is very great!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
Spike did an amazing job helping me through the dropshipping process. They were so patient and kind. It was much appreciated.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
I had a problem and Isla (from support team) helped me and we solved the problem. Thanks!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
The customer support is very good. I was helped by Via, she was great.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
I had a problem with my Dsers integration and Isak helped me very fast and kindly. I really appreciate the support and the service! <3
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
Sylvia was so great helping me out with my issues as i was just starting out. Super helpful!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
Très bonne application pour faire le lien entre Ali Express et Shopify. Très simple d'utilisation, complète. De plus, super service client à l'écoute. Un très grand merci à Neva, très agréable, qui a bien pris le temps de comprendre mes problèmes et de trouver une solution.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
arwen is incredible thank you so much for the fast response and fixing the problem.. thank you sooo sooooo much!!!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 20, 2023
Catalina is super helpful, I am satisfied with my experience
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 20, 2023
Alice, was very helpful in guiding me through using DSers. She provided detailed written and visuals so I would know what to do each and every step along the way to resolving my issue. A+
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Great Help!!! Very prompt and knew exactly what had to be done to solve my issue!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Good app. Been using it every day for almost a year now. Support is very good and helpful. Although I do not like their new update, the app is great! Saves me a ton of time!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Atendimento sempre muito bom, que tira todas as dúvidas e soluciona o problema. Hoje fui atendida pela Wendy, muito prestativa e gentil, assim como todos os demais atendentes com quem já falei. Recomendo!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Very good app for dropshipping, Olivia is the best
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 19, 2023
Edit of a previous review: they've finally fixed the issues! Thanks 5/5
Hi there Thank you so much for taking time to write this feedback to us, we appreciate your honesty. We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again. Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 17, 2023
I needed some technical help and Sherry walked me through the process, was very patient and kind, great service and was a huge help!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 16, 2023
Una solved my problem extremely fast, so I didn't waste any time. Recommend her, she is real deal. Very kind and helpful. I hope I will talk to her if I ever have any other problems on dsers haha Thanks Una!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team