All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2023

I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 18, 2023

Blanca did a great job in helping me through fulfilling my first online order. Thank you so much!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2023

olivia a sido muy amablee y resolutiba

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2023

Great app, handy. Every time they help me sort out any issues, their quick response makes me not wait long. SPECIAL thanks to CYNTHIA, who was patient and provided me with professional help and support in finding the issue of my trouble connecting the supplier to the DSers. Thank you.

Store

TAGAT

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 18, 2023

Whenever I encounter difficulties with DSers, I turn to the live chat for assistance. Without fail, I consistently obtain helpful responses and effective solutions to address my queries or issues. Never once have I encountered a situation that remained unresolved. Today, I faced challenges with making orders, which proved troublesome on my end. they provided assistance to the best of their ability. Through a combination of screenshots and messaging, we successfully reached a resolution and resolved the issue. I consistently find satisfaction in the service provided, and their determination and assistance truly brightened my day. thanks

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 16, 2025

Really kind and helpful service. Quick reply after my request. Thanks to Krystal! I really appreciate her help.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 17, 2023

Thank you Blanca for your help! I really appreciate your good customer service!

Store

adalee

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2023

Zoe from DSERS helped me greatly resolving a minor issue through the platform. Zoe was prompt and very kind. Thank you for helping me out. I love DSERS it is such a great platform to integrate to shopify.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2023

I recently had the pleasure of experiencing the customer service provided by DSers and Support Eden, and I must say, I am thoroughly impressed. Their team exhibited remarkable patience and dedication in addressing my order-related issues. What stood out most was the step-by-step assistance I received, ensuring that each aspect of my problem was tackled with care and precision. Furthermore, the responsiveness of their support staff was exceptional. Every query of mine was met with a swift and effective response, making the entire process smooth and hassle-free.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 16, 2023

Got some great help from lennon, appreciate the fast replies as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 16, 2023

I had a small problem with one of my suppliers and the support department was very helpful. Everything is simple and clearly explained. I highly recommend this application as it saves us a lot of time.

Store

Beauger

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 15, 2023

Great, I was in a pickle today, being a newbee, and Nephele was great. Thank you

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 14, 2023

Very good service by the employee called Irene. Thank you!

Store

NYXYN

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 13, 2023

Lennon helped me a lot with the problem I have, he is very particular and comprehensive in helping me. I recommend this app cos CSR are very much accommodating.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 12, 2023

good

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 12, 2023

Store

Vertigo

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Nov. 11, 2023

Amity was a great help and got me straightened out quickly! Great tool for shopify!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 13, 2023

Fast response time with messenger, and Irene was professional, speedy, and very helpful. My problem was solved within minutes!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

I had a question, and Isak helped me and solved it promptly via Messenger. The service was very efficient, especially Isak's attention. Thank you very much.

Using app

About 10 hours

Total reviews

3

Average rating

3.3

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2023

merci d'avoir réglé mon problème LUcy

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team