DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,401
chart
#843
All reviews
Review RSS Feed
Sept. 21, 2023
arwen is incredible thank you so much for the fast response and fixing the problem.. thank you sooo sooooo much!!!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 20, 2023
Catalina is super helpful, I am satisfied with my experience
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 20, 2023
Alice, was very helpful in guiding me through using DSers. She provided detailed written and visuals so I would know what to do each and every step along the way to resolving my issue. A+
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Great Help!!! Very prompt and knew exactly what had to be done to solve my issue!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Good app. Been using it every day for almost a year now. Support is very good and helpful. Although I do not like their new update, the app is great! Saves me a ton of time!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Very good app for dropshipping, Olivia is the best
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 19, 2023
Edit of a previous review: they've finally fixed the issues! Thanks 5/5
Hi there Thank you so much for taking time to write this feedback to us, we appreciate your honesty. We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again. Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 16, 2023
Una solved my problem extremely fast, so I didn't waste any time. Recommend her, she is real deal. Very kind and helpful. I hope I will talk to her if I ever have any other problems on dsers haha Thanks Una!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 16, 2023
Very helful service from Una from DSers support team today effiecient and knew exactly what was wrong with my store
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 16, 2023
Amazing and helping support. Thanks Wendy for your help and patience. Best regards! :)
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 19, 2023
Edit of a previous review: after a week, they've fixed the issues, thanks!
Hi there Thank you so much for taking time to write this feedback to us, we appreciate your honesty. We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again. Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 14, 2023
Catalina Helped a lot with the integration, rating 10 :)
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 13, 2023
super fast customer service, if you have a problem they will solve very quick. Recommended
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 13, 2023
Needed help cause I had to fix something on my Dsers app and I did not know what to do so I contacted the live chat and Irene was able to answer all my questions and help me fix the problem I had.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 12, 2023
Wendy was very responsive and helpful. She gave very detailed examples with screenshots for helping me resolve the issue. I really appreciated the quick response and help.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 12, 2023
Muito bom, ótimo atendimento e sistema automatizado.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 12, 2023
Sherry was really helpful and patient helping me with my query as Dsers was not connecting to Shopify. She solved the issue with ease and it was very fast.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 12, 2023
Zoe has been warm, friendly and very helpful with everything. She has excellent customer service skills and I would recommend DSers to anyone because of her.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 12, 2023
Really fast and efficient answers.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 11, 2023
Eden was very helpful with the two issues I had with deleting a store I was not using and also updating the payment status. She was very knowledgeable with the issues and making sure they all were handle before the call was ended.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team