All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2023

Well, I have just got of messenger with Selena, after about two and a half hours sorting out a technical issue I had today. What dedication and service I was personally given to resolve this problem. Second to none. Thank you again Selena. Very much appreciated. Resolved 100%.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 5, 2023

Merci beaucoup à Arwen pour son aide , très gentille et serviable :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 5, 2023

Excelente aplicación, las herramientas que posee son de mucha utilidad y cuando tienes problemas los ejecutivos de soporte te atienden a la brevedad y con buena disposición , como fue el caso con ISAAK.

Store

ipaz

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 5, 2023

Krystal was very helpful and provided great communication.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 5, 2023

i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 3, 2023

"Irene" is Amazing one Patient and helpful , I have weak language so he understand me and help me for all

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 3, 2023

Alice was very helpful and patient to all my requests and sent me screen shots when i needed/

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 3, 2023

Super helpful, absolutely recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 3, 2023

Connected to a great agent named Neva. Went through the process patiently as I am still fresh into drop-shipping. Provided screenshots regarding the steps needed to address the problem I was experiencing and swiftly found a solution. Additionally, clarifying some other questions I had. Very pleased with the service this has saved me allot of time, now I can continue running my business swiftly. Full credit to Neva for enabling this to happen.

Store

Nuevia

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 2, 2023

Recebi um ótimo atendimento Arwen. Obrigado pela ajuda e solução.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 2, 2023

Great Service From Irene she was very fast and smart!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 2, 2023

My experience with Catalina has been nothing short of perfection. She is very well informed in her position of assisting those in need of help, kind, and above all her professionalism was top notch. Your company should be very proud to have someone like this handling your customer service. Thank You - Monkey Business CEO

Using app

About 7 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 1, 2023

HAD AN ISSUE WITH ORDERS AND SPOKE TO SUPPORT TEAM, THEY WERE PATIENT AND HELPFUL.;

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 1, 2023

Lily fue la que me atendió y me saco de las dudas que tenia, la respuesta fue super rápida si abra tardado 2 min en responderme, es mucho, el servicio es muy bueno

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 1, 2023

Emma has been very helpful in providing information regarding the shipping times and order Request fulfilment enquiry. She is knowledgeable and respond quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2023

I am new to ecommerce and was very stuck in fulfilling an order and Raphael literally walked me through each step all the way through a successful payment. I couldn't have done it without him!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2023

DSers est une super application j'ai eu à faire au service client qui m'a très bien aiguillé et à répondu à toutes mes demandes. je recommande donc vivement a tous d'utiliser cette application !

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2023

excelente... obrigado. deu tudo certo... atendimento ótimo Recomendo sensacional. muito rapido bem atendido

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2023

Excellent service, rapide et courtoisie.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 28, 2023

Irene thank you for all your help! I was so lost but you went step, by step, and made sure I was not confused! great customer service! Irene was patient and kind.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team