All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

I needed to change my default currency to AUD and Irene replied to me and solved my problem literally within 5 minutes! AMAZING! Superb customer service! Thanks!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2023

Alice advised me very well and quickly. Within a few seconds I already got an answer. She explained in great detail and quickly had a solution to my problem. She was very nice and I am very satisfied with the service of DSers. I can only recommend.

Store

mevua

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2023

Brilliant service from Irene when i needed help. Quick responses and fixed the problem on my behalf but provided screenshots so that i know how to fix it myself in future.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2023

This makes it easy and fast to communicate with DSER services. Sherry and Caynthia were very helpful, patient and customer friendly above all very knowledgeable. I appreciate the Dser customer service and the app.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2023

J'ai eu une réponse Rapide a mon problème sur DSers .Très courtois merci! je vais y revenir sans craindre.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2023

Immense gratitude to Irene! Navigating my first DSers order was nerve-wracking, but she swiftly calmed my nerves. Her clear guidance made it a two-click process. Thank you, Irene!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2023

Very good app! And perfect customer service. Blanca helped me very good with some questions/issues I had, and all was resolved. Thank you very much!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2023

Lucas was quickly responsive when I got stuck on order processing. I am so grateful for the live chat which alleviates hours of frustration and concern. What seems like a potential, big problem can be remedied in minutes. Thank you, Lucas, for not only helping me fix my issue, but also providing links to information that will be very useful as I continue to use DSers.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2023

Bonjour Merci infiniment pour l'excellente collaboration et réponse aux questions, le service a été rapide et efficace ! Diana

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2023

Lennon served be me and was very patient and made sure my problem was solved leaving me circled screen shots and thoroughly explaining. I was more than happy with his service.

Using app

10 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2023

very good app everything is understanable and very easy to use, very useful app and also such a good client service

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2023

I'd like to say a thank you to Alicia. The help given was really appreciated and solved my problem quickly and efficiently. Thanks again.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2025

I want to say thank you to Isak, he was perfect and I really appreciate it! And helped me with everything and was patient and thanks to him I solved the difficult problem I had I wish everyone was like Isak

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 23, 2023

I literally just started testing dropshipping products last week. First product bombed, no sales. Today I had 3 sales and was so lost as to why I couldn't get it fulfilled I almost just refunded them. I was having an issue that no youtube vids or google could help me solve over a few hours. I contacted DSers support and Isak was super cool! He looked at my account, found out what the problem was and in like 10 minutes he explained to me the whole process. I just now got the 3 customers products paid for via DSers. Thanks Isak! I almost refunded them! lol

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 22, 2023

Obrigado pela ajuda do Rafael, muito atencioso, e resolveu todas as minhas dúvidas. Obrigado.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 22, 2023

Tiffany I can only recommend. had been very nice and polite. answered very quickly and also helped me quickly.

Store

Cirazon

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2023

Bruna was very helpful in explaining how the tracking numbers can sync to PayPal with the basic plan. I was not using PayPal as a payment method until now because I was unsure how it worked.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 20, 2023

very quick and helpful customer service from Olivia, I am really happy, I was very stressed before contacting DSERS customer service as I had an issue with my first order in my store, and Olivia quickly fixed thak. I couldn't be happier. really appreciat.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 20, 2023

Great customer service and really fast help when needed. 5 Stars for the service! I was helped by Cynthia, everything could be solved. Thanks!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 20, 2023

J'ai reçu un très bon service avec Lili pour ma connection de mon compte à un autre compte externe. Merci Lili

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team