All reviews

Rating Breakdown

  • 5
    98% (5,178 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 99% (5,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

Love this platform. Easy to use and customer service is top notch. For instance, I just finished chatting with Aimee who helped me with an issue I was having today. She solved the problem and gave me a simple solution and explained it so I could understand. Thanks Aimee and the dsers team for all your hard work

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Great customer service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

en tres años de dropshipping eh encontrado pocas APPS tan excelentes en su servicio al cliente. DSER es una de las mejores al momento de necesitar algo con tu configuracion. agradezco a Aurora que me ah colaborado por al cabo de 40 minutos en varias cosas. aprecio mucho tu ayuda y tiempo! muchas gracias !!!

Store

My Store

Using app

About 23 hours

5 / 5 Share

Feb. 13, 2026

I had an issue connecting through to AliExpres payments and contacted DSes over messenger. They helped me solve the issue immediately, and made me confident in their support

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I needed help with how to price my products before I push them to my store. I had walked away from my computer for about two hours and when I came back the page I was on was no longer there, the pricing page. I tried to figure it out and I used the 24/7 chat. However I am on a new computer and it doesn't have my saved passwords, its 11:45 at night, I am tired and frustrated because I just want to find the price page. RIta customer support came to the rescue. She answered all my questions and sent links, she sent pictures with a diagram and also there was red pen so I could see it. Very friendly and made me so calm. We need more Rita's and less Chatgpts, mine is way to upbeat! Rita solved all my issues and said they are there 24/7. I feel reassured that tomorrow will be an amazing day for me to work. thanks Rita for all your help. OUTSTANDING

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Thanks for the help. Great help

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

travail très bien fait de Celia! Encore un grand merci pour ton aide! :)

Store

Aelief

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great support experience. Thank you!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Suporte é excelene!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

“I had a few questions about setting up my dropshipping store, and the DSers support team was amazing. They guided me step by step, showing me how to import products from AliExpress and set up automated order fulfillment. They were very patient and explained everything clearly, even when I asked the same questions more than once. Thanks to their help, I feel confident managing my store and running my business smoothly. I highly recommend DSers to anyone starting dropshipping — the support alone is worth it!”

Store

My Store

Using app

--

5 / 5 Share

Feb. 11, 2026

Since I started in e-commerce five years ago, I discovered dsers and how they make my life easier in this process of importing products and configuring products. Without a doubt, it is the best application you can have among so many other apps that exist on Shopify. Extremely attentive support, concerned with solving your problem as quickly as possible. Thank you for making my shops what they are.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Celia did an amazing job at helping me out with my issue! super nice and straight forward

Store

Oceara

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Resolveram o meu problema prontamente, estou gostando muita da minha experiência com o Dsers.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Lacey was excellent and prompt with my query. She dealt with it straight away and went above and beyond to help me with any query. Excellent service I had to use DSers partners once again. Mia was amazing and persevered with me for an hour. I would have been lost without her

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Excellent customer service ! Thank you

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Thank you for the assistance, competence and lessons from Elora, after her intervention, the malfunction was fixed and now everything works in sync. Best regards

Using app

6 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 10, 2026

Customer Support able to response to my query promptly and resolve my issue pretty fast. Thanks very much for your help, Sandy!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I am new to dropshipping and Holly was there to save the day. I didn't know/wasn't sure how to fulfill orders and what I needed to do on my end. She guided me through what needed to be done and had in-depth knowledge about settings/the process. She put me at ease and helped me get the job done in a timely manner.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

great job, excellent service. the fast support from the staff member. great guidance by Kim.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Great service. On the spot help with any stress.

Using app

4 days

Total reviews

1

Average rating

5.0