All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2023

good and quick supporting, i liked that with this support ajent

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

Minnie solved my problem easily and efficiently with easy to understand screen shots. Thanks for your help!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

I've been using DSers for quite sometime and they are really smooth to integrate products from Aliexpress to Shopify. Customer service is suberp! Special thanks to Una for very excellent customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

servizio formidabile e ti aiutano a risolvere subito i problemi,ho parlato con un ragazzo davvero disponibile.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

I had a fantastic experience with Dsers, and I want to give a special shoutout to Raphael for his exceptional assistance. Raphael's responsiveness and quick communication were remarkable. Within minutes of reaching out with my inquiry, he provided me with the help I needed. I appreciate his efficiency and expertise in resolving my concerns. Dsers and their dedicated employee Raphael truly exceeded my expectations. Highly recommended!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2023

Lily was really helpful. Solved my problem in minutes and tried her best to understand what was going wrong. She's an amazing assistant. Thanks, Lily!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2023

I have to say that dsers customer service is incredible. I came across Kylie and she totally did the remapping work for me, she solved all the problems quickly and efficiently. Thank you very much Kylie !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

Their customer service is the best! So fast, so kind. Olivia always has the speediest response! I've never had to wait more than five. minutes to get a response from a real person!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2023

i am really satisfied, i got help quickly and amazingly, help team were very kind, they helped me to resulve my issue with a lof of screenshot.

Store

KAYDYA

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2023

The customer support is really good! You can ask anything and within 3 min you have the answer to all your problems. Neva helpt me and it was perfect! Dsers itself is also a really good platform for product fulfilment!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2023

Many thanks for the fast reply and the help from DSers support Mr. Raphael. Very good and easy app for dropshipping.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2023

Sherry provided exceptional customer service! She was helpful, knowledgeable and responded to my querries without any delay.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2023

Via was very helpful and I hope to have further experiences like this one if I ever require support again.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 20, 2023

Zoe assisted me at every step of the way and help resolve my issues within record-breaking time. I appreciate you for the constant support you give me, DSERS has been a great tool for me, thank you DSERS and most especially ZOE the one who helps me work my way around everything!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 20, 2023

Sylvia a su répondre rapidement à ma problématique de mapping, tout fonctionne parfaitement, l'app est très pratique

Using app

About 2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 18, 2023

J'ai eu une expérience formidable avec DSers, en particulier grâce à Sherry de l'équipe d'assistance. Sa réponse rapide, sa compréhension de mes besoins et sa courtoisie ont grandement facilité mon expérience avec DSers. Si vous avez besoin d'assistance, demandez Sherry ! Un grand merci pour le service de qualité supérieure. Je recommande vivement DSers à tous ceux qui sont dans le dropshipping.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2023

Serving my helper very courteous patient & fixed my problem with ease. Serein is a wonderful person.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2023

The dsers support is perfect, the attendants are super quick to respond and find the best solution for each problem.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 16, 2023

I reached out via Messenger and connected with Tiffany. She had me up and running in a matter of minutes! Awesome service!

Store

BERML

Using app

32 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 16, 2023

Krystal helped me out with my issues. Got everything sorted for me in no time. very fast to respond.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team