All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2023

Great and speedy help service from Aurora. Thank you so much. My online store products were showing in USD when I wanted ZAR. So now I need to deal with delivery zone; Aurora gave me help on how to do it already so I'll try that and if I struggle I can always text back. Thank you thank you. We also tested with a product and everything is now reflecting in my desired currency.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

I love the support especially the agent Olivia she was really helpful and helped me setup everything in minutes. 5 Stars from my side

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 17, 2023

une bonne assistance et un bon service, je recommande parfaitement et fortement. Elle a été très professionnelle et patiente avec moi. Elle mérite plus que 5 étoiles... Merci beaucoup pour votre aide Emma.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 17, 2023

I hit a snag with one of my products and Catalina from DSers gave me a sense of calm, my issue was fixed quickly, my customers order was placed and Catalina also gave me great instructions that I'll have in the future. Super fast response... highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 16, 2023

The app has amazing customer service. Not only a quick response but also professional Zoe was really helpful, professional, and direct to the point, yet friendly. His way of walking you through the issue till it is solved was really a piece of art Thanks, Zoe.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 15, 2023

Via was an excellent help. Extreemly friendly and knows how to solve the problems I encountered. Via showed care for custoimer satisfaction and with issues I have...

Store

ProDeco

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 15, 2023

I had a difficult time managing to transition but Lucy was very helpful with her customer service. She even went as far as finding direct links to blogs and providing recommendations on my next steps. It was very insightful and I'll be up and running again sooner than I thought.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 14, 2023

Thank you, JESSICA had a problem with mapping sort of things jessica helped me out without wasting any time, really appreciate it.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 13, 2023

A Huge Thanks to Jenny!!! Your Guidance and Support on how to process an order in my store was a clear directive and very helpful. Thanks for your patience and kindness and for your great customer service.

Store

Memoir

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 13, 2023

first time working with drop shipping and I was pretty clueless with my first order. customer service was really patient with me and walked me through the entire process.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 13, 2023

Muito bom. Myra tirou todas as dúvidas e agora consigo colocar os produtos da forma desejada no meu site!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 13, 2023

I'm trying to understand how this app works so I contacted customer service and Molly was very patient with me and supplied screen shots.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 13, 2023

App works great, easy to understand. Thank you Jessie for a fast and efficient client support !!!!!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 28, 2024

o DSers é um ótimo parceiro, funciona perfeitamente e o atendimento ao cliente é muito especial. Hoje recebi atendimento da querida e competente Olivia e, mais uma vez, tudo ocorreu maravilhosamente bem! Gratidão, Olivia! Gratidão por ser tão útil a todos nós.

Using app

Almost 2 years

Total reviews

13

Average rating

4.7

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 11, 2023

Great App and Customer Service is amazing ! Big up to Jenny for helping me solving my problems. I recommend

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 11, 2023

thanks zoe! really helpfull, i was having difficults with super deals and she take of everything, thanks!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 11, 2023

I am new to the drop shipping biz and process. Mia was extremely helpful walking me through everything step by step. I learned so much from her today. Big thanks to Mia.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 11, 2023

Jenny, helped me link my DSers account correctly with Ali account she was calm and patient with me and walked me through every thing. I appreciate all of her help!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 11, 2023

Very Helpful and easy to use , it removes a lot of tasks to do ! Moreover their customer support is excellent, especially Cat has been very hepful

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 10, 2023

Joy me atendeu prontamente e foi de grande ajuda em meu primeiro processamento!. Suporte do aplicativo é muito eficiente.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team