All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2023

Dsers app is an amazing app but i wish you could make it faster and less lagging about help center ,, very helpful specially lucy thanks to her alot ^^

Store

Orchid

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 10, 2023

Overall great experience and a very professional customer service. Solved my problem in less than 1min

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 10, 2023

I am very happy with the customer service support provided by the attendant "Eden". I'm a new user and she was very patient and solved my problem of syncing Shopify orders with Dsers Thanks Eden.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 10, 2023

Só agradecer pelo bom atendimento, falei com a Mia, ela me ajudou em tudo que precisei, só elogios, Continuem assim.

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 10, 2023

Great service, great response time. Sylvia helped me get through some bumps and hurdles. Its good to know there are real people and not bots behind the help center.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 9, 2023

I had an issue with fulfilment and was very happy with the chat support. They were responsive and provided informative answers. while it turned out to be my issue, they helped me through it and also provided me with enough information so I won'thave the issue again. Thanks, DSers! Paul Cultistone

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 9, 2023

Very knowledgeable, professional, understanding, and patient service from Catalina via FB Messenger. She answered all my questions and guided me step by step. After feeling frustrated and scared to mess up an order for my customer, Catalina made me feel supported and calm guiding me through the process of fulfilling an order. Thank you, Catalina :)

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 9, 2023

Great service from Irene via Facebook Messanger, helped me out to solve a few problems that I was having. Was very quick with responding with easy to follow steps!

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 9, 2023

Aurora was great helping out. Excellent customer service and will probably be reaching out to them again. Thanks!!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 8, 2023

fast and great chat support. I had some questions re: an oder and contacted chat support and they were able to assist me.

Using app

19 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 8, 2023

Victoria was very kindle. She helped me very fast and the form objective. I am very satisfy!! Thank you so much Victoria!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 8, 2023

I spent ruffly 2 hrs. with Ms. Krystal she was very patient and helpful she didn't rush with the process, and she was very knowledgeable and nice she knew exactly what to do to give the best customer service. Thanks for your help, Krystal

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 7, 2023

Had the pleasure of speaking to Villanelle today. I had a few question because I just signed up. My question was answered super fast within less than 1 minute. I do believe Im going to like this app!

Store

Brand63

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 6, 2023

Absolutely GREAT customer service!!!! I highly recommend using this service for all your drop shipping needs.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 24, 2023

Had some problems with mapping but Lucy was really helpful and sorted things out for me . The support was very nice. thank you Lucy

Using app

11 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 5, 2023

FAST AND HELP FULL. THANKS... FAST AND HELP FULL. THANKS...FAST AND HELP FULL. THANKS...FAST AND HELP FULL. THANKS...FAST AND HELP FULL. THANKS...

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 7, 2023

Jessica And Clary Solve all my problems in a few minutes and she guide me use better DSers,,, 5 stars are few for her help... THE BEST ASSISTANTS

Store

Piandfi

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 4, 2023

Eden is a great guy, took very less time to resolve my issue. Appreciate his effort. Thank you for your service

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 3, 2023

good service to solve my problem efficiently. very happy to enjoy the service and the service staff is very friendly

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 2, 2023

I am beyond satisfied with with the quick response to help me. I had a wonderful person named Lucy that was very patient with me and walked every step with me until I resolved my issue! Wonderful customer service!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team