All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2023

Incredible service from Krystal. She was able to solve my problem in a very short time, thank you very much for the help :)

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 9, 2023

Isak answered my question and solved my problem faster than I could refresh my page. perfect help. I would say this is a great app so far.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 9, 2023

thanks you for lucy for the good help support , you're the best . help me to found all the mistake i have

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 7, 2023

Very good and efficient advice! I needed help with setting up my orders and all questions were answered very rapidly!

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2023

Irene was very nice and could help me.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2023

Via from the help team is very quick & responsive. I had some problems with initial settings but they all were quickly resolved.

Store

Alartis

Using app

About 2 months

Total reviews

10

Average rating

4.6

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 7, 2023

Je n'ai pas l'habitude de donner des avis, mais pour être honnête, je voulais vraiment prendre le temps de vous remercier très chaleureusement, car je suis très satisfaite du service client DSers de "Neva". Après une mauvaise manipulation sur mon site de commerce électronique, j'ai contacté le service clientèle et après quelques minutes, ils m'ont sorti d'une très mauvaise situation. Ils méritent plus que 5 étoiles. Vraiment un GRAND MERCI ! I don't usually give reviews, but to be honest, I really wanted to take the time and thank you very highly, because I am very satisfied with the DSers customer service of "Neva". After a bad manipulation on my e-commerce site, I contacted the customer service and after a few minutes they got me out of a very bad situation. They deserve more than 5 stars. Really a BIG THANK YOU !

Store

ADEZA

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 5, 2023

Merci à Una pour ce support de qualité ! Problème résolu avec succes ! 5 étoiles pour cette belle application de drop :)

Using app

6 months

Total reviews

8

Average rating

4.1

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 4, 2023

J'ai sollicité Isak pour une tâche à effectuer entre DSers et aliexpress et il m'a beaucoup aidé. Merci beaucoup Isak pour votre aide :)

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 4, 2023

I needed help with some information and I was promptly assisted, excellent app, great service team, especially Olivia, who was my attendant, sweet, thank you.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 4, 2023

I am very satisfied with Dsers support done by Villanelle. This is a adorable person, professional and kind. I am very happy with Dsers, I feel that I can count on them and this for me is gold!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 4, 2023

is been a while since I logged into my account, I was totally lost with this new update Ann was able to help me. Very satisfied with their services

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 3, 2023

Thank you for the great support VIA. It was a little bit tricky but in the end we could find the solution.

Store

Liwano

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 3, 2023

Very fast and helpful service. Special thanks to Via. The app is great to automatize your business with Aliexpress.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 10, 2023

Rena responded to my question within 10 minutes with the exact answer I needed to get everything working the way I wanted. Absolutely incredible service! I used the Customer Service again today and Maye was amazing!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 2, 2023

thank you Herman for your very specific and graphic explanation of what I should do to solve my problem. Very fast and efficient response.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 2, 2023

I worked with Isak. I was stressed and was about to lose and order. He was very kind and quick in resolving my issue. It took a load off of my mind! I'm so appreciative of the great support Aliexpress provides!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 1, 2023

DSers support via chat today solved a rather complicated process of finding an alternative provider for a product for me. The service is highly recommended.

Store

Vornyx

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 29, 2023

The app is great for drop shipping, but I'd like to take a moment for their amazing 24/7 support staff. For example, I was assisted by "Chris" to help me with how shipping and orders work from Shopify to DSers to Ali-Express. This has helped a ton to kickstart me on my journey to e success. 4.9 stars. In addition, I would 99.99% recommend this to a friend or fellow Entrepreneur/online business owner.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

April 28, 2023

Thanks, Neva She solves my problem completely and learn how to operate DSers. Neva instruct me step bystep

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team