All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2022

Thank God for Eden!!!!!!!!!! She saved my life, my business and my sanity and gave me hope for a better tomorrow and a New Year.

Using app

6 days

Total reviews

13

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 30, 2022

Thankful to Neva (via DSer chat support) for helping me figure out shipping issues. Great timely customer service.

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 30, 2022

Jenny has been extremely helpful in making this understand for a beginner like me ! Thanks a lot !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2022

Apps seems great so far. i was able to import my product successfully and any issues i had Chris was able to resolve them for me, great customer support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 29, 2022

Good customer service, help in time and help a lot. Everytime I come across any problems, I contact them and they feedback really in time and help a lot.

Store

Wacaco

Using app

7 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 28, 2022

Very quick and helpful. Even though they didnt know my name they referred to me as friend which felt good.

Store

fankat

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 28, 2022

I love the customer support, very attentive, patient, and helpful. Thank you so much for the great app.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2022

Excellent customer service by Sylvia. Highly recommended app. Thank you for the best customer service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 27, 2022

Very good customer service and easy to use! Very good customer service and easy to use! Very good customer service and easy to use! Very good customer service and easy to use! Very good customer service and easy to use! Very good customer service and easy to use!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 24, 2022

Myra from the support team was great help showing me how to remap a product to a new aliexpress vendor. Very knowledgeable and friendly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 23, 2022

Thank you so much Krystal for all of your help! I'm so happy I tried this app out. It's very intuitive and easy to use, and the customer service is incredible! The process of getting started was very easy and Krystal was super quick, and informative on helping me set up settings! I really can't thank you enough! She was very nice and I'm looking forward to using this app moving forward. Thank you again!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 22, 2022

I like the application to process orders, the employees are very fast and attentive, especially Jessica who served me very well and solved my problem!

Store

Brazini

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 22, 2022

Myra is just Amazing, very kind, and with a lot of patience.. she helped me in less than 10 min to solve my issue!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 21, 2022

I had great support from Zoe today, Had an issue with my account and Zoe was quick and helpful in resolving my issue.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 20, 2022

Jessica was Fast ond Objective. Helped me in 10 minutes. I recommend her service for everyone who needs

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 19, 2022

Nephele was very helpful. He assisted me with my order and steps. Very knowledgeable person and guided me step by step with the process.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 17, 2022

Perfect to use with shopify, never had any problem. Help service on Facebook is very nice, thank you Sylvia !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 17, 2022

I came for a problem about my product and i got the fastest and easiest help i never got ! that awesome !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 16, 2022

Villanelle is responsive, polite, knowledgeable, and helpful. Helped resolve my concern about pricing rules. DSers is definitely an upgrade compare to the old Oberlo.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 16, 2022

Great customer support- Olivia went above and beyond to help me resolve my issue, and to help me understand the process behind my workflow. She was also extremely friendly and patient despite the convoluted nature of my requests- 6 out of 5 stars for her! Overall pretty great app as well- easy to use and helps automate the process. I am very happy with it.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team