All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2023

I'm pleased with the quick turnaround time service I received from Maye. She is very professional and knowledgeable. She helped me resolve my issue with the app.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 27, 2023

soluciono mi problema en 3 minutos! gracias por la solucion sin duda 24/7 recomendado. Tenia un problema de conexion con el proveedor de ali no me aparecia los packs pero al contactarme con soporte de dsers lo solucionaron y ya puedo hacer pedidos con packs

Store

CurePro

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 27, 2023

Villanelle was a great help! The customer service is very fast and nice. They have helped me with many difficult problems!

Store

oyulas

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 26, 2023

Really helped me with alll of my issues! A great help in understanding my need’s! I look forward to working with the team again!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 26, 2023

I am glad to have Neha's help early in the morning, the issue was resolved and my order was completed in just no time, super fast. She also gave some advice on how to deal with the same issue next time. Great customer support ever!!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 26, 2023

tiffany helped me out real quick. i love when a business can respond quickly. so far everything is smooth even after 1 year of use. would highly recommend it. especially love that you can create bundles in the app

Store

RadWish

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 25, 2023

La meilleure appli et le meilleur service après vente de tous les temps ! Je vous remercie pour votre soutien et votre aide rapide et réactive.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 25, 2023

This app at first didnt fullfill any orders and I was really frustrated. I even payed for an order and it showed up as awaiting payment. I was frustrated for what felt like an hour. I found their customer support and they replied instantly and told me how to fix the issue in less than 5 minutes. These guys are amazing.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 25, 2023

Bruna was very helpful! Explained everything really well and helped me to understand the problem i was having. I would definitely recommend DSers the app is so useful and their customer service team is awesome

Store

Naxir

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 24, 2023

Villanelle was extremely helpful! She answered my questions quickly and concisely. I was beyond surprised when she followed up later in the day to let me know that the issue I was having had been resolved. I am extremely happy with DSers!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 24, 2023

I am very satisfied with the prompt and efficient service I received from Dsers' customer service on Shopify, especially from Chris. She was able to quickly solve my problem, and I appreciate her fast assistance. Highly recommended

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 23, 2023

Via (customer service rep) from DSERS, was very helpful. She helped me resolve all my issues. Super impressed and happy to have had her help me. 10/10.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 23, 2023

I had a problem with placing an order and I reached out to DSers support and they responded within seconds via messenger. Myra, the support agent was quick to resolve the matter and was very responsive and pleasant to deal with. Thanks again Myra

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 22, 2023

Only used this for a few hours this far, but i dont think alot will change later on At first glance this app is very easy to navigate, add price so they fit ur local currency and import items from alibaba.. I have looked on alot of other apps but ended out with this one, after a bad experience with another app Very positive over the free version, im 100% sure i will be a customer if i can deliver on the sales :)

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 22, 2023

È uma solução incrível, gosto das funcionalidades, da interface, além de ter um suporte muito atencioso e solícitos para resolver qualquer questão, realmente recomendo!!!!!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 22, 2023

Un très grand merci à Barrett !! Qui a été efficace, rapide, et a su comprendre et résoudre mon rapidement! Merci beaucoup!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 22, 2023

Thanks Myra your quick response and your help in full! Appreciate you patient and every step to lead me understand the issue.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 21, 2023

I had my questions answered at a very fast pace. My situation was handled. and i recommend. Tracy helped me out a lot. thanks again

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 20, 2023

Joy was an amazing help. Quick and knowledgeable of my exact issue! Would highly recommend her and this app

Store

Na-lu

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 20, 2023

I had trouble placing an order and Jessica was quick to respond and fast with fixing the issue. Jessica went above and beyond to make it right.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team