All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2023

My name is Daniel, I needed help three times and in all three of them, I got respectful treatment, almost instant replies, high quality answering and it seems like they really care about the consumer, also a very comfortable experience, love this app very much.

Store

DAMZI

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 8, 2023

Great customer service. Thanks Via.

Using app

2 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

April 8, 2023

Via was really helpful adn nice! Spread good energy all through text and solved my problems perfectly <3

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 8, 2023

Merci Léna!!! J'étais coincé depuis un moment à ne pas pouvoir passer une commande, Léna à fait le nécessaire en moins de temps qu'il en faut pour l'écrire et en 10 minutes elle a réglé le problème! au top Merci Léna :-)

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 7, 2023

Such a quick and helpful resolution to my issue! Thank you so much Minnie for your speedy response.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 7, 2023

Merci beaucoup à Minnie qui a su résoudre mes problème que je rencontrais sur l'appli ! Je recommande les services :)

Store

Le Bob

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 7, 2023

Via, was SUPER HELPFUL to me today on the chat. And I learned some tips for future orders. Thanks again, Via!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 7, 2023

I love the customer service on this app. Dropshipping starts off pretty complicated but Lena took great care of me right away. Her response to my worries came in minutes. Literally! And she solved all of my problems. Thank you so much!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 6, 2023

I had the pleasure of working with Jenny from DSers, and I must say that she was an absolute delight to work with. From the moment I reached out for assistance, she was prompt, professional, and incredibly polite. Jenny went above and beyond to help me with my issue, and I truly appreciate her dedication and hard work. I can confidently say that this was the best customer service experience I've ever had, and it was all thanks to Jenny's efforts. She is a true asset to the DSers team, and I would highly recommend working with her to anyone in need of exceptional service. Thank you again, Jenny!

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

April 6, 2023

Silvia. Great service! Help me a lot !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 5, 2023

Emma was a great help syncing my dsers to aliexpress! Thanks for all the help Emma! making this easy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

April 4, 2023

I love Emma, she is wonderful :) I have always received quick support and great service from DSers!!!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Lena is great and she help me a lot, her help was fast and quality! Love you Lena and help others too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Lena my love so nice ! very fast ......................... ......................... . ......................... . ......................... . ......................... . ......................... . ......................... . .

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Great App and very helpfull stuff. Lucy was amazing in helping me figuer out my order and she was very knowledgeable and patient. thank you

Using app

About 1 month

Total reviews

40

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Very fast and reliable help. I am very satisfied and the level of customer service. Nothing else to sell now :)

Store

Grelie

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2023

Amazing support ~ Very Knowledgeable - Very easy communication. Thanks so much for the support tonight .

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 1, 2023

Emma on customer service was very helpful made the process easy of set up, rating this app so far....

Using app

About 3 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 31, 2023

Bonjour, Le service est plus que cinq étoiles , c'est incroyable jamais vu cela, la personne m'a aider avec une commande mal mappé , c'était juste fantastique , je recommande cette application a deux cent à l'heure. Ma commande est parti , yes Merci a toi , le support technique qui m'a aidé !!!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 30, 2023

I was in a bind as bit of learning curve , I am very satisfied & appreciative of awseome help :-). I was guided through the process with my needs diligantly provided by helpful staff member, the solutions provided were with a step by step walk through, also providing help with some of topic help. I highly recomend dsers and look forward to our succesful in going realationship. Thanks heaps.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team