All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2022

Customer service officer Aurora was really helpful and solved my problem., after a little shipping headache from Aliexpress, It worked out well in the end. Thanks a lot!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2022

Customer service officer Jessica was really helpful and solved my problem. It work out well. Thanks a lot!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2022

A GOLDEN CX SUPPORT - Easily reachable, when you have an issue, you can be sure that thee is someone behind the screen to solve your problem.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

Olivia was amazing and helped me every step of the way with clear screenshots and videos guiding me through the process. Would highly recommend it, Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

Ich bin sehr sehr zufrieden mit dem Service!!! Empfehle es zu 100%. Sehr freundlich uns ehr professionell

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

The app is great, a much needed upgrade from Oberlo, and when something doesn't work, their support will help you to troubleshoot, fix and answer all your questions. Shout out to Sylvia who helped with many questions last time I contacted them.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

I had an issue with my inventory and an order. Sylvia was able to help me and solve everything within minutes. 100 out of 100 points for this support.

Store

SNOFEL

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 28, 2022

excellent service ! The helpers always answer very quickly and always find a solution to the problems I encounter, thank you very much!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 27, 2022

Great service. I had a doubt and the support was very useful. My question was successfully solved. Great job.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 27, 2022

I had some issues with mapping out some product variants into bundles and Emma from Customer Support was polite, very quick and extremely helpful with solving my issue. This app is pretty awesome.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 26, 2022

I was blown away by Dsers's customer service, especially Miss Jenny; I messaged her my problem and within minutes she had responded with a solution that worked like a charm. Recommended

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 26, 2022

When I was getting started the support team chat was invaluable and helped a heap with my initial questions.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 25, 2022

Excellent customer support. Around the clock service, very patient and happy to help! Worth the price paid for the service.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 25, 2022

I had some trouble linking my dsers account with my ali express account. Joy was a great help and together we solved the problem! Thanks a lot Joy for your time and patience :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 25, 2022

I would like to honestly thank Chris from DSers suport for helping with my issues! The best support I have ever met! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 24, 2022

L'équipe de soutien Dsers est formidable! d'une grande efficacité surtout Luna. The support team of Dsers is awesome and really efficient! especially Luna!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 23, 2022

J'utilise Dsers pour passer commande pour mon shop. ils sont toujours à l'écoute, répondent rapidement sur le chat, un Super equipe

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2022

Lena was extremely helpful and patient. I had no idea how to proceed and was asking 1,000 questions. She explained everything and was very thorough. I appreciate it more than words can describe!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2022

Great app and great support when you need help. Easy to use and easy to set up. If you have questions there's 24/7 support.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2022

great app to use also Via who is the customer service representative was very helpful! Thank you and hope to get help from Via again!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team