All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2023

Ralgh was very helpful And took me through the steps and helped me Ralgh was very helpful And took me through the steps and helped me

Store

TYR

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 20, 2023

I was helped this morning by Lena and she was wonderful. Super fast service. She included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order. She also sent me a clear list of instructions on how to place my future orders from shopify to dsers. The issue was on my end and I had place the order out of sequence. But she cleared it all up in less than 5 minutes and I placed my order, easy breezy. Thank you Lena.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 19, 2023

Great service from Zoe today! She really helped me with understanding what I was doing with screenshots of everything. Thank you Zoe, if I could give more stars I would!

Using app

2 months

Total reviews

8

Average rating

3.5

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 18, 2023

customer chat service very quick and patient. sylvie did a great job and was quick to help. highly recommend.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 18, 2023

Excelente soporte rápido eficiente y muy amables en el trato. Tienen soporte en todos los idiomas y guiado con las imágenes es genial.

Store

lobbol

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 17, 2023

Thank you, Bruna, for all of your help in getting my questions answered concerning placing an order. I really appreciate how patient and kind you were with me. Thank you again!

Using app

About 1 year

Total reviews

23

Average rating

4.8

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 17, 2023

Amazing help with fast responses. I had two orders that needed to be fulfilled with urgency, but I didn't know how to do it correctly. Hopping on the live chat had it all cleared in minutes.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 17, 2023

I would definitely recommend this app to others. I had issues with mapping and pruduct links and Myra was a lifesaver. She helped me with everything I needed to complete the process to order. Also helped locate other suppliers to replace products I no longer had. Thank you so much Myra!!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 16, 2023

This app is amazing and made dropshipping so much easier, not forgetting the support team especially Mia she is well trained and expert. i easily hit 5 stars and recommend this app

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 15, 2023

Thank you, Tiffany!Thanks for being so courteous and helpful. I will use your service again in the future.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 15, 2023

Krystal helped me a lot with a issue on my account en she gave me a lot of wonderful tips and tricks. When the cashflow is going to be good, i will upgrade! Just because of her! Thanks a lot Krystal!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 14, 2023

Ann was very helpful, and she was awesome! Thanks for the explaining everything to me! She took her time to respond to all of my questions.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 14, 2023

Nephele from DSers support team was amazing. It was a fantastic experience with the support i received. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 13, 2023

Needed help with pushing through product and Nephele was very quick to answer and gave advice on what to do. Very efficient! Thanks Nephele!

Using app

2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Lena has resolved an issue I have been having for a while. Fast and easy communication. Really Great Service! Recommend.

Store

Lumic

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Raphael was very helpful and answered all of my questions thoroughly. I was helped with questions about shipping from different country locations, tracking, blind shipping and invoicing shipping options. Thanks so much! I understand the process much more now.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Neva WAS A MAJOR MAJOR HELP!! Absolutely satisfied with her performance and the help she has givin me. Best customer service yet.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Incredibly quick to respond to support inquires and very friendly. They were able to resolve my issue within 24h. The app itself is great plus the 24h support, I highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

I received the best support today. Lucy was my assistant, and she explained everything that was unclear to me. She also supported everything with pictures, which allowed me to understand what happened and gave me assurance that everything would be fine and not to worry. Thank you very much Lucy, I appreciate you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2023

Without this app, I would easily need 2-3 employees just to handle order processing. Great automation and great service, special thanks to MIA for taking stress of my shoulders for app usage.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team