DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,233
chart
#901
All reviews
Review RSS Feed
Nov. 21, 2022
The customer service from Joy was great. She explained everything in detail and even sent me a video tutorial!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 21, 2022
Great service! Works flawlessly, constantly evolving and updating. I continue to use this service every day.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 21, 2022
Jenny helped me with my problem. And she is very kind. I am using dsers services and it has really made the life easy
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 21, 2022
Mia helped me with my problem. And she is very kind. I am using dsers services and it has really made the life easy
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 20, 2022
Service parfait avec Neva, merci beaucoup pour le professionnalisme dont vous avez fait preuve pour un soutien complet
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 20, 2022
This App is amazing and also super amazing customer service team, Olivia who i was talking to really helped me to understand a lot of the technical aspects of the app and really simplified it for me, 100% recommended!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 19, 2022
Myra helped me today - I found myself in a panic learning that my products were no longer synced to AliExpress now that Oberlo doesn't exist. I also had a new order come in and so needed this resolved asap. Myra was very patient in helping with this, answering all the questions I had and ensuring she only left me when my order was being processed. Thank you so much! xx
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 18, 2022
Olivia gave me great customer service! She was so helpful to me! I was having issues with fulfillment but she explained it so easily. Thanks, Olivia!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 18, 2022
After getting excellent customer service and support from people like Minnie, Chris, Eden and Bella. The only thing I'm not happy with is the long shipping time between order and receipt. The prices of shipping are a lot unless you're willing to wait for your order. At this time of year, most aren't wanting to wait that long.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 18, 2022
Nephele from the support team literally get back to be within a minute and solved my problem immediately, really satisfied with the quick service!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 16, 2022
太棒了，居然能提供中文客服。牛逼！！！美女客服特别热情专业有耐心。我成功解决了自动提交跟踪号码的问题。 Awesome! ! ! It's fantastic that they can offer Chinese client service. The lovely customer service is upbeat, competent, and patient. I was able to remedy the issue with the automated sending of tracking numbers.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 16, 2022
I used the app to discuss a shipping time for my customer. Olivia was very instrumental is assisting me.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 16, 2022
Luna gave me great support. HOP TIP EVERYONE: DONT EVER DELETE YOUR SHOPIFY ITEMS FROM YOUR DSERS AS YOU CAN NEVER GET THEM BACK!! Instead, "Hide" them... I didn't know there was a "Hide" button. So annoying!!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 14, 2022
Es una aplicacion increiblemente eficiente y con un servicio al cliente 5 Estrellas, me atendio Mia y realmente dije: Wow, en menos de 1 minuto el problema estaba resuelto, LITERAL. Lo mas sorprendente para mi es que esto fue por el chat de FB, siempre solia comunicarme por correo. Realmente amo esta app, Mia una gran colaboradora, super eficiente, Mi salvadora. ♥
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 13, 2022
Great App, a must have for all DSers. And the customer service is out of this world. They took time to understand the problems i was having, kindly explained it to me using simple to follow steps and screen shots. Just amazing and i highly recommend!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 13, 2022
I have a great help from Tracy. She was very patient, answered my questions from walking me through all the steps and we did it. she is the best.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 13, 2022
Je suis très satisfaite du service et de l'accompagnement de VIA pour débloquer la difficulté rencontrée Vraiment TOP et Rapide je recommande vivement cette application très efficace
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 12, 2022
Thank you irene for helping me with my account! Great customer service. I had an issue with fulfilling my orders
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 12, 2022
The app seems to be running well! The support staff is responsive and helpful! Although I haven't figured out the issue as yet.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 11, 2022
The platform support is wonderful. Special gratitude to Olivia who helped me quickly and efficiently
Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team