All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2023

Thank you LENA for your great and fast support. It helps! I'm really happy about that. Your service is really easy to use. Thanks

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

Graeat app. Excellent support. I recommend it for anyone who doing drop-shipping business from aliexpress

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

"DSERS customer service is excellent! Quick and helpful responses every time." highly recommend it

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

A neva me ajudou demais a solucionar os problemas que eu estava enfrentando para processar os pedidos, além de me auxiliar a encontrar novos!

Store

yaloran

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2023

Great cutomer service support from beginning to end of the process. Special thanks to Neva for your amazing service ! i really appreciate your help!!! You are the best guys!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2023

Eu tive um atendimento TOP com Ann. Eu estava com um problema que parecia ser impossível de ser resolvido porque, para mim, todos os dados estavam certos. Eu estava louco. Então chamei o suporte e Ann me atendeu rapidamente e foi um atendimento MUITO prestativo e rápido! Dsers tem um suporte muito bom. Obrigado Ann! Você me ajudou a fazer minha primeira venda!!

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 6, 2023

Joy was very helpful, she was a life saver, she understood my problem, and resolved it very quickly 5 stars for Joy.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 5, 2023

Thank you very much for creating such a handy application. The support service, namely Sandra, always provides a detailed answer to any question.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 2, 2023

Great experience! Neva was very kind and answered my questions clearly. Helped a lot! Problem solved. Thanks, Neva!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 4, 2023

SAV très réactif et efficace. Outils simple et efficace, très bien pour gagner du temps pour vos commandes. Recommande !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 4, 2023

Jessica was very helpful great customer service and great app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 3, 2023

Support was very helpful,quick and give me the appropriate answer to solve my issue. Thanks very much.

Store

Goouly

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 3, 2023

Myra m'a énormément aidé pour un soucis de mapping qui m'empêchait de passer mes commandes. Rapide et efficace ! Merci beaucoup

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 2, 2023

Ann, nous a répondu rapidement. nous avons été très satisfait de son service. Le problème a été résolu dans la même journée, merci!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2023

very good, the customer service is great, Via help me to resolve a big issue, thank you very much. have a nice day

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2023

Dsers saves me so much time with processing orders. The live chat help is always fast and I spoke to Bruna who really helped me and provided screenshots to help. Great customer service when needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Jessica provided fast, superb service! Once I explained my issue, she quickly walked me through the steps (included screenshots) to resolve it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Excellent service, j'avais un souci pour ma première commande et Raphaël a su me guidé et a résolu mon problème. Vraiment un grand merci a lui :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Service client parfait! Encore un grand merci à Lena et sa réactivité pour régler mon problème!

Store

Gottti

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Ótimo suporte e atendimento!, não me deixaram na mão, ajudam muito! na hora que mais precisava ele me ajudaram muito, continuem assim!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team