All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2022

The customer service was great, I had some questions about drop shipping and they were patient and showed me diagrams

Using app

3 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2022

So far so good with the help of Luna. Because I was kind of confused {Appreciate it, Luna} keep up the good work

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2022

Awesome app and free! Excellent customer services. My question was answered within less than 5 minutes waiting

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2022

Myra offered the best help to solve my problem quickly, she is a very nice person and so supportive! thank you Myra for the great customer service I am beyond satisfied! highly recommended :)

Store

Lavene

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2022

Lena helped me to get my problem fixed. Very supportive and fast! Thank you very much. Can recommend their customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2022

great service !!! Good interface!!!! Super easy to use. I ask for consumer service, I got it in 2 min, he answer all my questions and assist me to step by step with all I need !!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 8, 2022

j'utilise cette application pour automatiser mes commandes avec Aliexpress, grace à des personnes comme victoria qui m'a été d'une grande aide ce matin, je recommande vivement cette application. Elle m'a accompagné avec le plus grand calme et m'aidé à résoudre un problème que je traine depuis une semaine. je suis contente d'avoir contacter le service client et de surtout tomber sur même si je me doute bien que tout le service client doit aussi professionnel et à l'écoute

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with DSers and our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 8, 2022

I contacted customer service to help me migrate my many products to Dsers from Oberlo. Neva in customer service was such a great help. She was swift and smooth and so sweet. She made my ay and life so much easier. What a relief!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 7, 2022

Dsers is a great service which help me a lot to create my business ! Mia did a really good work to help me !

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 7, 2022

Good quick support. Really helpful for any dropshipper - highly recommend using this app for ecommerce :)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 6, 2022

i am using this app to start my online shop, so far the customer service has been amazing very helpful and to the point, especially Krystal who helped me solve a major crisis :)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 6, 2022

I used the app to make sure I was correctly placing my orders. I had a few hiccups the first time, so I wanted to double check my work. Eden was extremely helpful and patient.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 5, 2022

Thank you Krystal for helping me fixing the issue with my dashboard. Using this app with this customer service is awesome.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2022

Had a great experience talking with customer service. They answer your inquiry really fast. Loving DSers.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2022

The App is very easy to handle after Tyffani from the customer service helped me to clarify all my questions I had today. Tiffany was extremely helpful on the messenger today by answering all my questions I had and fixing technical issues I had to make this app work. I will definitely contact her again. Thank you very much Tiffany !!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2022

Tracy was awesome. I got help on an issue that I caused. Definitely use dsers. It was an fulfillment issue. Very knowledgeable and helpful. Would recommend.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 2, 2022

I had to change from oberlo to dsers. It wasn't always easy but everytime I had a problem o I didn't know something and I contact them, they always answered quick. They try to find the solution quickly and I appreciate it.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 1, 2022

Stephanie from the Dser support team was amazing and very helpful. Every time I need help the staff is kind, patient, and informative. I wish all company support was like this.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 1, 2022

Customer service Representative "Chris" helped me out a lot here, thank you. I had an issue with my shopify migration and they helped.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 1, 2022

I was very please when Joy with customer service helped me with everything, she was very nice and informative.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team