All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2022

Tracy helped me quickly to fulfill all my orders - first it was a little tricky to map the products than it was tricky to pay for all of them together, Tracy helped me through this :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 1, 2022

Emma was super helpful! The customer service is clear, and concise, helping me resolve my issue in no time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 31, 2022

Very helpful support, and quick anytime you need them they are there. Recommend 10/10 ..............

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 27, 2022

I used this app to help me with mapping and a customer order- shipping selection. Zoe was EXTREMELY helpful with everything and I was able to change my shipping and learn about something I was working on with a product! Very easy to use and great communication right when I needed it.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 26, 2022

Dsres mais uma vez surpreendendo, melhor atendimento de todos, a ferramenta realmente faz a mágica acontecer, fui atendida pela Lena agora a pouco, alem de resolver tudo, me deu varias dicas, mais uma vez encantada!!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2022

Helped a lot. After endless searches online, was able to get answers quickly, even when my question was confusing, they continued to try to figure it out. quick and helpful screen shots. thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 20, 2023

Excellent service!!!!! I had some issue with DSERS to place orders, and pay. Thank you very much to Chris for the precious help. My problem was fixed with the blink of an eye! He worked fast and very efficiently! In less than 20 min.Thanks a lot.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2022

I like how it is so easy to use the app. Most of all customer service is superb! I may still have questions, but for now, keep up the good work

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2022

I contacted support for helping importing a large amount of items from my shopify account from DSers Helen was a big help to me and was very efficient and helped me in a timely manner. Great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2022

Jessica was really helpful with the product mapping... I was having issues mapping the product. I also love the app, I'll keep using it.

Store

JawCuts

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 24, 2022

Sylvia, was extremely helpful and professional and very patient with me. Answered every question in detail and provided the help I needed. Thank you so much Sylvia!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2022

Atendimento muito bom, rápido e eficaz. O melhor app do gênero. Até agora não tive problemas que o suporte não resolvesse.

Using app

27 days

Total reviews

4

Average rating

3.8

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2022

I had an issues with a few out-of-stock items and Zoe from DSers team was so helpful. She fixed the problem and answered all of my questions. She totally made my day! Thanks :)

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2022

very good service, thanks to Clary for resolve my problems. thank you so much Clary. The best aplication for dropshipping

Using app

3 months

Total reviews

17

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2022

The customer support service was great. They are 7/24 available. Thank you so much Helen! She solved the problem quickly. The only downside the app is that the supplier optimization algorithm does not work.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 18, 2023

Lucy was very Kind and friendly. She's good on it. Thank you so much Lucy for your help. Nice to meet you there

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 21, 2022

Neva was very helpful and solved my issue with shipping right away. Thanks for your quick customer service!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 21, 2022

A Jessica fez um excelente atendimento e solucionou todos os problemas que eu tinha com o processamento de produtos. Grato

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 21, 2022

Aurora was beyond helpful in helping me transfer over products to my new site! Fast responses and walked be through every step of the process!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 21, 2022

Un service très rapide de la part d'Olivia, Très sympa et très réactif à ma demande je la remercie de son professionnalisme

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team