All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2023

I love Emma, she is wonderful :) I have always received quick support and great service from DSers!!!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Lena is great and she help me a lot, her help was fast and quality! Love you Lena and help others too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Lena my love so nice ! very fast ......................... ......................... . ......................... . ......................... . ......................... . ......................... . ......................... . .

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Great App and very helpfull stuff. Lucy was amazing in helping me figuer out my order and she was very knowledgeable and patient. thank you

Using app

About 1 month

Total reviews

40

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 4, 2023

Very fast and reliable help. I am very satisfied and the level of customer service. Nothing else to sell now :)

Store

Grelie

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 3, 2023

Amazing support ~ Very Knowledgeable - Very easy communication. Thanks so much for the support tonight .

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 1, 2023

Emma on customer service was very helpful made the process easy of set up, rating this app so far....

Using app

About 3 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 31, 2023

Bonjour, Le service est plus que cinq étoiles , c'est incroyable jamais vu cela, la personne m'a aider avec une commande mal mappé , c'était juste fantastique , je recommande cette application a deux cent à l'heure. Ma commande est parti , yes Merci a toi , le support technique qui m'a aidé !!!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 30, 2023

I was in a bind as bit of learning curve , I am very satisfied & appreciative of awseome help :-). I was guided through the process with my needs diligantly provided by helpful staff member, the solutions provided were with a step by step walk through, also providing help with some of topic help. I highly recomend dsers and look forward to our succesful in going realationship. Thanks heaps.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 29, 2023

Less than a minute waiting time and Jessica answered all of my questions perfectly and very quickly.

Store

FiveTo

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 29, 2023

Olivia provided top tier support for me. We have chatted for hours & I was guided from start to finish on getting my very first order completed. I am so excited and so happy and so pleased with this interaction. Thank you! :=)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2023

Tracy was so helpful with all my questions and I love that it is so easy to contact them! I appreciate the great customer service, only thing is I wish they had quick shipping options

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 27, 2023

The service from Mia was very quick and solved all my queries promptly. good knowledge of the app and excellent service. Thank you Mia.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 27, 2023

This app is essential in every store. I've been using since the beginning and it's excellent. I recomend it very much.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2023

Dsers has excellent customer service help. Very polite and get straight to the point without delay.. Thank you Dsers for your help with solving my issue

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2023

Nephele was really helpful he fixed my issue in seconds. Very helpful and honest really recommend, I hope next time when I have any issues I get to deal with Nephele! Thank you thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 25, 2023

Tiffany made the chat process clear and efficient. My experience builds trust that help is easily accessible. Thank you for excellent customer service.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2023

Fast, sharp, patient and informative! excellent customer service. thank you! very helpful. Thank you Catalina!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 27, 2023

Updating the old review. Joy is an outstanding agent who went above and beyond all to resolve the issues I needed to resolve. Thank you Joy!1

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 24, 2023

Nephele, sweet!! Thank you for your support 初めての受注を受けて少しパニックになり、相談しましたが優しく教えてくれました。¥全て問題が解決できました。 ありがとう!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team