All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2023

Excellent Service merci mille fois... Excellent Service merci mille fois... Excellent Service merci mille fois...

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 4, 2023

The attention is great, the response and solution to my problem was very fast and well directed solved in 5 min...the truth formidable.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 4, 2023

It is my most important app for my business. Thank you so much, such a great customer service from Emma.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2023

Thank you Lucy for answering my 28361561 questions! :) You are such a great help :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2023

The customer service is outstanding. After trying for over an hour to work something out by myself, I contacted online support and within 2 minutes Zoe had fixed everything for me. Outstanding !!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2023

Myra was amazing! Great customer service and very helpful. Kept the conversation open until I got all the help I needed. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

Tracy served me prompt and professional. I asked some questions about the using of Dsers, all questions are solved. I appreciate Tracy's good service. I appreciate the service!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

Merci beaucoup pour votre aide Mlle Victoria heureusement que vous étiez là, nous avons réussi à résoudre le problème merci encore et encore.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

Thanks to Myra for the help today after explaining how things work. I am happy with how the app functions.

Using app

18 days

Total reviews

5

Average rating

4.6

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

Great Support 24/7 . Team is always willing to help. It's the best for order fulfilment.........................

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

I have just started using DSers. No tool is perfect, but at least support staff like Via is responsive and helpful.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2023

Tech support is 5 star from Jessica. Excellent ! I have met some issues in setting shipping between shopify and Dsers. she help me solve it.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 8, 2023

Un grand merci à Neva Young, qui à su rapidement résoudre mes problèmes en me guidant. Très bien, à l'écoute, très agréable et sympathique !

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2023

I reached out to Dsers and got in contact with Chris who answered my questions so promptly, he was so clear with the directions and answers. Very helpful and respectful.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2023

Zoe was fantastic in her service. It doesn't take long to respond and answered all my questions in a simple and professional way. Thank you very much, zoe

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 28, 2023

I had a problem with one of my orders not showing up as an open order, so I wasn't able to order it. I contacted DSers. through messenger and Via responded. She was very helpful and very efficient. She found out the mapping wasn't in place as it should have been. That is something would have taken me quite a while to figure out and she had it fixed in matter of minutes. Customer support is very good with DSers and Via was great today!

Using app

9 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 28, 2023

Excellent, prompt, helpful and friendly! Thank you, Nephele for all your help! I am always happy with the level of service received.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 27, 2023

merci à Tracy pour sa patience et son aide, elle a été à l'écoute et m'a donné rapidement des solutions à mes problèmes. Service au top

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 26, 2023

Tracy provided prompt and efficient service and resolved my problem very well, thank you very much , perfecto!!!

Store

tourin

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 25, 2023

Que atendimento rápido e direto. Tive um problema para processar um pedido e fui atendido pela Zoe. Foi me passado todas as informações para resolver o meu problema e também o que eu poderia fazer para evitar esse mesmo problema no futuro. Muito obrigado resolvi o problema e sai satisfeito com atendimento nota 10.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team