All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2022

Le SAV est très réactif à chaque fois que j'ai eu un petit souci et le problème a été résolu en 10 secondes.

Store

Zahros

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2022

Excellent customer support as it doesn't take time to get answers for my questions. Inventory update is not in the free plan which is not quit good.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2022

I ran into a little problem with reporting function and DSers staff Neva helped me very quickly and professionally. It's a good app and saved us tons of time.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2022

Lena was accurate and fast in resolving my problem. I would recommend this app to anyone drop shipping

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2022

You can use it in Japan. There are very very helpful tools. This is one of the recommendation apps from shopify support staff. I got very kind customer services from Aurora, today. She was very kind and gave me quick responses. I really appreciate them.

Store

Best

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi there we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Thanks for your great words and we continue working hard to make DSers better and better for our users Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 8, 2022

je sui tré satisfais avec monsieur Zoe j'espère que tout les personne comme monsieur Zoe oncore merci beaucoup monsieur Zoe

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 7, 2022

Tiffany quickly solved my issue, she is really a great help and saved my day! Thank you so much friend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 6, 2022

Neva was great. She knew what she was talking about and helped me solve a stubborn issue. She gave some good suggestions and helped me trouble shoot. Give that girl a raise!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 6, 2022

Aurora from the customer services helped me with my order. It was quick, efficient and within a few minutes my issue was resolved. I am really thankful for your legendary customer services. You really made my day and really appreciated your help and support. Great Job Aurora!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 6, 2022

It's a great app - user friendly and intuitive. Apart from published comprehensive guide, the app provides excellent customer service. Today I got help from Mia with my questions. She is courteous with good product knowledge and instantly helped with all that I needed.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 5, 2022

I think this one of the best apps on Shopify. When I started there was only oberlo, and it wasn't free. Dsers is for the most part free and has much more features. thanks.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 5, 2022

Lucy helped me thru all the steps she was amazing describing the steps to me and solving all my technical issues, again thank you Lucy for your great service and help

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2022

The app is not without some hiccups, but I'm most impressed with the fast way that Clary responded and tried to help. They went above and beyond in trying to help with solutions. I'll take good customer service EVERY TIME.

Using app

About 2 months

Total reviews

20

Average rating

3.2

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2022

Customer service was really helpful. Guided me through configuring pricing and other tasks. Made the entire process simple.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 3, 2022

Mia aus dem DSers Support - Team war sehr freundlich und konnte mir bei meinem Anliegen sehr schnell weiterhelfen. Danke :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 2, 2022

excellent customer service. I love it so much. Customer support is very knowledgeble. Keep up the great work

Using app

About 2 years

Total reviews

28

Average rating

3.5

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

muito bom app,o melhor que já usei para processamento de pedido, recomendo de olhos fechado, atendimento muito bom.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

C'est une application très complète et le support est extra ! En moins de deux j'ai pu résoudre mon problème.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

Eden was a huge help for me. He got all my problems solved! Awesome customer service! If anyone gets Eden as your helper, than you are a lucky one!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 30, 2022

Helen is very resouceful and helpful in solving the critical aspects of setting the product price of my store. Expaining the details, steps, and examples how it should be done. I am grateful for her patience and commitment in her work

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team