All reviews

Rating Breakdown

  • 5
    98% (5,265 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2023

Krystal helped me a lot with a issue on my account en she gave me a lot of wonderful tips and tricks. When the cashflow is going to be good, i will upgrade! Just because of her! Thanks a lot Krystal!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 14, 2023

Ann was very helpful, and she was awesome! Thanks for the explaining everything to me! She took her time to respond to all of my questions.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 14, 2023

Nephele from DSers support team was amazing. It was a fantastic experience with the support i received. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 13, 2023

Needed help with pushing through product and Nephele was very quick to answer and gave advice on what to do. Very efficient! Thanks Nephele!

Using app

2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Lena has resolved an issue I have been having for a while. Fast and easy communication. Really Great Service! Recommend.

Store

Lumic

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Raphael was very helpful and answered all of my questions thoroughly. I was helped with questions about shipping from different country locations, tracking, blind shipping and invoicing shipping options. Thanks so much! I understand the process much more now.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Neva WAS A MAJOR MAJOR HELP!! Absolutely satisfied with her performance and the help she has givin me. Best customer service yet.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

Incredibly quick to respond to support inquires and very friendly. They were able to resolve my issue within 24h. The app itself is great plus the 24h support, I highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2023

I received the best support today. Lucy was my assistant, and she explained everything that was unclear to me. She also supported everything with pictures, which allowed me to understand what happened and gave me assurance that everything would be fine and not to worry. Thank you very much Lucy, I appreciate you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2023

Without this app, I would easily need 2-3 employees just to handle order processing. Great automation and great service, special thanks to MIA for taking stress of my shoulders for app usage.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2023

Thank you LENA for your great and fast support. It helps! I'm really happy about that. Your service is really easy to use. Thanks

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

Graeat app. Excellent support. I recommend it for anyone who doing drop-shipping business from aliexpress

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

"DSERS customer service is excellent! Quick and helpful responses every time." highly recommend it

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2023

A neva me ajudou demais a solucionar os problemas que eu estava enfrentando para processar os pedidos, além de me auxiliar a encontrar novos!

Store

yaloran

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2023

Great cutomer service support from beginning to end of the process. Special thanks to Neva for your amazing service ! i really appreciate your help!!! You are the best guys!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2023

Eu tive um atendimento TOP com Ann. Eu estava com um problema que parecia ser impossível de ser resolvido porque, para mim, todos os dados estavam certos. Eu estava louco. Então chamei o suporte e Ann me atendeu rapidamente e foi um atendimento MUITO prestativo e rápido! Dsers tem um suporte muito bom. Obrigado Ann! Você me ajudou a fazer minha primeira venda!!

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 6, 2023

Joy was very helpful, she was a life saver, she understood my problem, and resolved it very quickly 5 stars for Joy.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 5, 2023

Thank you very much for creating such a handy application. The support service, namely Sandra, always provides a detailed answer to any question.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 2, 2023

Great experience! Neva was very kind and answered my questions clearly. Helped a lot! Problem solved. Thanks, Neva!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 4, 2023

SAV très réactif et efficace. Outils simple et efficace, très bien pour gagner du temps pour vos commandes. Recommande !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team