All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2023

Lucy just gave me the best support! Thank you so much for your help, it was quick and she explained everything i needed

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2022

The new oberlo thank you for the hands on assistance with fixing a mapping error it took me a while to get into customer support via messenger but after that i was assisted INSTANTLY thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2022

Incredible service and super useful software. Big cheers to Neva for the support. Definitely recommend for anyone dropshipping

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2022

I contacted DSERS and Nephele helped me solve my problem very quickly. They are very responsive, it's not the first time I've contacted them and they have always helped me.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2022

I have trouble uploading many variants but Lena is a great support and helps me solve the problem by splitting the product, thanks :)

Store

Maimoco

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2022

fast easy support using messenger, Stephanie was funny and helped me resolve my question. I found products here I could not find elsewhere

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2022

Joy was so helpful!! She walked me step by step through an order that hadn't been processed. She is very easy to communicate with and friendly

Using app

4 months

Total reviews

5

Average rating

4.6

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2022

I have worked with Jessica and Helen in an online chat and they were able to help me very quickly. I am very satisfied with the service, we resolved my problem within minutes! Thank you both!!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2022

Really easy to use. You get all the products you want and can edit them as normal through Shopify. Great customer service!

Using app

7 months

Total reviews

14

Average rating

4.4

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2022

Great team and 24/7 support. Special thanks to Lena. A lot of possibilities in the free plan. I like this app

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2022

Amazing app for importing your products from AliExpress and the support will fix any issue you encounter in a matter of minutes! Thanks to Emma for her kind help, she fixed the problem I had in a timely manner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2022

Their support is very good. Whenever I needed it I was very well taken care of! The last person who answered me was Luna. Very attentive

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2022

I switched to the DSers app after using Oberlo for 2 years. So far I really enjoy the DSers app, I think it's better than Oberlo. Everything is automated, it's easy to import products and customer service is great, especially Zoe!

Using app

4 months

Total reviews

9

Average rating

4.8

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2022

Great Customer Support. I had a question about an order status. Quick and clear responses via chat.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2022

I have been using Dsers for two years, it is a very practical application and above all quality customer service, thanks to Tracy

Store

Sameo

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2022

Their customer service is quick. they respond fast on messenger immediately I sent my inquiry and they helped me fast

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2022

I needed help since switching from oberlo to dsers my first order came in since the switch and I panicked because it was not letting me fulfill my order. Then I saw a chat button and right away I was helped. Myra helped my and assisted internal and guided me on my stand point aswell which kept me at ease. thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2022

Joy helped me with screenshots and steps to achieve exactly what I needed to. She was most helpful! Great and fast customer service.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2022

Fui muito bem atendida pela Lucy quando precisei do suporte Dsers. Atendimento rápido e resolveu o meu problema. Parabéns.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2022

Today I was having issues mapping a product and placing my order for a customer. Joy was very helpful. She sent me screen shots with step by step instructions as well as links that I could not find on DSers. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team