DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,232
chart
#499
All reviews
Review RSS Feed
Sept. 12, 2022
i used the app to get help with my store. very helpful and accurate on the information i received. Ty Joey!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 12, 2022
This app is great and the customer service is very responsive and kind. I recommend this app and have been using it for years. And also Jenny from support is very nice.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 11, 2022
Very good customer service and process. I was having trouble with my first order and the customer service rep Lena was very knowledgeable and patient as I unloaded many questions on them. Very thankful for their help!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 11, 2022
I love Dsers service so far. Quick and easy to use. Great customer service as well. I highly recommend them.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 10, 2022
This app is amazing! Makes everything so much easier. Krystal was super helpful and patient with my requests. She answered every question that I had fast! I'm very satisfied!
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 9, 2022
I'm joining over 8000 of users of DSers App with a 5 Star, I wish they had 10, 20, or 100 Stars. I think a lot of Dropshippoers will agree that DSers Support is unmatched. Mia, Echo and others at DSers have been outstanding. I think, since Oberlo announced closure by June, I panicked. I have tried multiple highly recommended Oberlo alternatives, and not one even remotely comes close to replacing Oberlo. Dsers does, and so many times more. Specifics: Orders fulfillment, variety of Shipping options, very advanced, yet simple Price Rules, AliExpress intergration, product Mapping, multiple currency coverage and conversion, etc.. The above look simple and obvious, but since Oberlo closed down, I have struggled to get an App that can do just basics. I know Dsers is still expanding, so I won't be hard on them. Some may say they would prefer that Dsers also integrates with other Market Places like Alibaba, eBay, Amazon, etc. I think just concentrating on one platform sometimes is the key to perfection. Besides, AliExpress isn't limited in products and Suppliers. I won't mention the so-called top Dropshipping Apps out there, but they don't come close to Dsers. Especially, Dsers Support Team. Thanks once again to Dsers Team for fixing all my issues that other Apps failed to resolve in over 5 months now.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 8, 2022
Jessica is very helpful, So if you ever need customer service, hopefully you will get “Jessica”, then all your concerns should be handled professionally. The app is great thus far too.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 8, 2022
I am so thankful for the new Dsers and the helpful chat support it offers! I am liking the set up more than Oberlo. On support chat, Tiffany has been the most patient, friendly, and helpful support system through this transition of my store from Oberlo. For someone who knows nothing about all this, and feels like they are stumbling around in the dark with drop shipping and starting a store, Tiffany has been a shining light of guidance to me! I am so grateful, thank you Tiffany!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2022
Super responsive team. Honestly top 5 customer service experiences of all time. Lucy answered every one of my questions, was detailed, easy to understand, and even friendly. Thanks!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 6, 2022
Super réactif, le support est au top et a résolu de mon problème en 5 minutes. parfait je recommande très fortement
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 5, 2022
J'ai contacté le support pour un problème de synchronisation de produits dans l'application et Jenny m'a offert un excellent service. Elle a répondu a plusieurs de mes questions avec patience et gentillesse.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 5, 2022
Support trés réactif. Lucy a solutionné mon probleme rapidement suite à paramétrage non exécuté par ma faute. Merci Lucy d'avoir pu cerné mon problème en moins de 2 minutes.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team
Sept. 3, 2022
Die App hat viele gute und hilfreiche Funktionen, die einem den Einstieg in das Dropshipping Business erleichtert. Der Support (Zoe) antwortet in Sekundenschnelle und hilft dir bei jedem Problem. Vielen Dank
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 3, 2022
Such a great app with incredible support. I have used DSers for years and it is incredible. Big shoutout to Emma for being so professional, fast and incredible with helping me. Literally helped me instantly when I had trouble paying for orders and I now have solution! Thanks so much :)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 2, 2022
Lucy has been absolutely wonderful! She is so kind, professional and works hard to ensure that any issues are taken care of. I truly appreciate how she offers various ways to make things go smoother and is quick to find resolutions! I love working with her!
Hi there! Thank you for highlighting our support team member in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 2, 2022
Thank you for the amazing support, Eden! I could not be more satisfied with the experience that you gave me!
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 31, 2022
Just Perfekt!Es ist sehr hilfreich, sogar der Kundensupport extrem gut! Sind sehr freundlich und hilfsbereit!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 31, 2022
I'm very happy to this app ! Neva is very efficient and professional ! Job is done quickly and my problem was fix in 1 minute. Thank you very much .
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Oct. 5, 2022
Today Barertt have saved me, oh god thanks for having DSers always. The order was not able to be placed on the dash and he make it happen in seconds. thanks friend
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 30, 2022
Irene was very efficient and prompt in helping me with my problem of getting all my store products on shopify mapped/imported to Dsers. It was critical to my store and her service was exemplary. Thank you so much it was greatly appreciated.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team