All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2022

Customer Service is super awesome and helpful, super quick as well. I wish I had discovered this app years ago, its a life saver, no more manually typing in my customers info for drop shipping. This will help my customers reach their items way quicker, and have updates immediately!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2022

I needed help fixing something while ordering an Item, but got stock. I contacted the DSsers support team and a great person named Nephele helped me with everything. Thank you very much for all the good work :)

Store

Manlina

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2022

This app makes everything so easy and stress free thanks to Joy who has helped me within seconds of asking. I just open messenger and the customer support is always there ready to help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our app and customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2022

I did encounter an issue on deleting an order that had to be refunded due to high-risk. I spoke with a nice person, Joy. She was very helpful, patient & knowledgeable. DSers is a fine association partner for my business.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 16, 2024

Excellent service, il y a toujours eu quelqu'un pour m'aider à résoudre mon problème. Je l'installe depuis plus d'un an et il ne m'a jamais déçu. Je vous remercie de tout cœur.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 25, 2022

It is months later and this App still is difficult to navigate. But thanks to Jessica I had a great support experience. This makes it a decent app to use hence I improve my rating.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Useful app. Lucy helped explain the range of features and how to use them. Friendly service and solid dropshipping app.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Olivia. She strongly helps me with my pleasure! She's so friendly. I appreciate your work. It's good for me

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

This app has been very useful. Way better than oberlo. I needed help resolving an issue and Myra helped me today with great service! Highly recommend

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

I was having trouble connecting DSERS to AliExpress, Good job ! Fast and efficient ! Thanks for your help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2022

Easy to use app. I have used them over Wordpress and Shopify and they are both amazing integrations. Support via Messenger is always fast and solves the problem first time! Thanks to Neva for the fast support <3

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2022

The app is excellent, I can import the products I want and the support is always available to help us whenever we need it. I received help from Luna who helped me with a fundamental problem in my operation.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 23, 2022

Olivia did an awesome job assisting and informing me on dsers. all of my questions were answered and everything is live now

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Luna was very helpful. She took the time to answer my questions. Reliable support staff that is patient and responds quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

We needed some information for some of the orders placed through our store. Via at Dsers was very helpful and provided prompt response to resolve our issues. Very Satisfied with the support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Good customer service. Helped me within a few minutes!!! Very professional & polite. Using Ds'ers app for years now.. Never problems!!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2022

Suporte muito bom! Suporte muito bom! Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!Suporte muito bom!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 20, 2022

se han resuelto todo mi problema,atendimiento con muy buena preocupacion servicio rapido ,muy buena experiencia muchisimas grcias..

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2022

Via was awesome! Helped a ton! She took the time to go through the process and then stayed on the chat until solved.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 7, 2024

Thank you so much to Chrissy for all your help this evening. I accidentally made an order without changing the delivery date and could not find my way back to amending this. Chrissy was amazing and corrected this for me very quickly. Thank you so much I used this app to help me with the correct settings on dsers in order to learn how to fulfil orders. Great help, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team