All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2022

I am still learning as I go with my new shopify store and the whole dropshipping business. I came across a little issue and was able to live chat with Sylvia, who guided me step by step and explained the process I had to do in order to fix my issue. She was awesome and I'm very grateful for all her help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2022

J'ai eu un problème de synchronisation important et Stéphanie a été d'une aide incroyable. Elle a pris le temps nécessaire avec moi et essayé toutes les options jusqu'à ce que le problème soit réglé. Très professionnelle, patiente et sympathique. Excellent service

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2022

Myra was really incredible. Fantastic customer service. Sorted out my product i,porting and answered a hundred of my questions. Best in the business

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2022

Neva was so helpful, i am new to all this and Neva was very relaxed and patient with me, i want to thank Neva with all my heart

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2022

Olivia was extremely helpful! Everything I was having trouble with, they were able to give me quick, efficient, and easy to follow advice.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2022

What I like about DSERS is there service is top of the shelf and they are always willing to go above and beyond to help their customers.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2022

Grateful for the assistance of Jenny, a super professional and dedicated agent, she solved my problem in seconds and was able to explain very well what I had to do.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2022

Jenny form Dsers Is the best. Helps you with all your problems just got to ask. Thank you one more time.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2022

Eden did a great job this morning helping me with my first dropshipping order on shopify and sent me directions on things I need to know..

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2022

we needed help with a order that we couldnt map and find on aliexpress, this assistant "via" helped us immediately and mapped the product for us great work guys!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2022

This app takes a little getting used to but it really simplifies the Aliexpress experience. The only thing it is missing is to be able to filter by ship times under $xx since that's what is the longest issue in my experience. Their customer service is top notch though I will say. Joy was helping me and was a delight.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2022

Excellent app and features. The service of this app is very good and I am very satisfied. Thanks Krystal :D

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2022

Servicio rapidísimo 24/7 (me han atendido un domingo, sin esperas). Todo perfecto ! Gracias Jenny !!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 10, 2022

My experience with DSers was second to none. My chat representative Eden was polite and super helpful with assisting me with my issues. Highly recommend

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 9, 2022

Victoria has truly been a great help. My product was not properly mapped to show the inventory and she fixed it.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2024

Zoe helped me with an order task that I tried to figure out. I reached out to her and all I can say is," she is the greatest." Thanks Again!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 6, 2022

Bruna was the best ! elle m'a beaucoup aidée dans le problème que j'ai rencontré, rapide et efficace je la remercie. Thank you Brunaaaa

Store

by ear

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 4, 2022

this app is amazing! works perfectly with shopify and so easy to use once you get the hang of it and if you need any help at all the customer service is on hand immediately through messenger - customer service is great

Using app

23 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 4, 2022

I have used DSers for 2 years it is the best app I have seen, and I recommend it for e-commerce businesses that are sourcing from Aliexpress, all features are a must-have by a dropshipper and the support team is TOP warm thanks to Myra.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 4, 2022

Great customer service from Lena. She kindly solve my problem on the best way possible. Love this App.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team