DSers: Dropship+AliExpress+AI
All reviews
DSers has been a very reliable and efficient tool for managing dropshipping orders. The platform makes order processing and supplier mapping straightforward, saving a lot of time and reducing errors. What truly stands out is their customer support team—responsive, patient, and always willing to assist with detailed solutions, especially for issues like product sourcing and BOGO mapping. Overall, DSers has greatly improved my workflow and order management experience, and I highly recommend it to anyone running a dropshipping business.
molto soddisfata , super veloce nel rispondere e risolvere il problema .
This App is amazing and has helped me grow my business, saving time and automatically tracking orders back to me. I have just contacted customer services and Holly was very knowledgable, quickly resolving an issue I had, perfect service.
Great and quick customer support from Teresa. Thank you.
When I first used DSer, I encountered some issues related to fulfilling orders. Fortunately, Kimi, the support staff member, guided me very enthusiastically. I am very satisfied with DSer's support service.
Best Support and best in the Game!* Sandy is a really nice speakperson and really competent.
I was very satisfied with the customer support reoresentative Sandy for resolving my issue fast.
Great support indeed! Love that. I had a really positive experience with the DSers customer service team. Hope it will maintain always.
Amazing customer service experience! The support team was extremely responsive and professional throughout the whole process. Every time I had a question or an issue, they replied بسرعة and provided clear, helpful solutions. They really took the time to understand my problem and guided me step by step until everything was resolved. What I appreciated the most was how efficient and patient they were — no copy-paste answers, just real help. It made a stressful situation much easier to handle. Honestly one of the best customer support experiences I’ve had. Highly recommend!
Rita helped me learn many things today. Wish you could isolate shipping cost but ill figure it up. thank you.
Thanks to Cyril he was extremely helpful in resolving the DSers issue I was facing. He quickly understood the problem, guided me through the necessary steps, and ensured everything was working smoothly by the end.
A huge thank you to Ashley for helping me set up my DeSerres account! She was incredibly kind and guided me through every single step of the process. Her support made everything so easy. Highly recommend her help
I had a great experience with DSers. Their support agent, Aimee, was patient, professional, and very helpful in resolving my issue. She replied quickly, explained everything clearly, and made the whole process much easier. DSers is a useful platform for managing dropshipping orders, and their customer support truly stands out. Highly recommended.
Layla from DSers support genuinely saved my day. I had a batch of orders stuck in "Awaiting Payment" after a supplier change, address validation failures on Polish rural postcodes, and I was pretty confused about how to untangle it all. Layla walked me through every issue patiently — diagnosed the province/city mismatch on AliExpress, tested one of my orders herself to confirm the fix, and flagged that several orders were missing province data so I could fix it at the source. Fast responses, real solutions, no runaround. Exactly the kind of support you hope for when you're stuck. Highly recommend DSers, and huge thanks to Layla specifically.
Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.
good Job they have good support
Luna was very helpful in solving my issues today. It was a pleasure to have her help me out!
Dser support is excellent. The attendants are super attentive and help us solve the problem step by step, all very well explained.
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