All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2022

Contacted them for my first order and they really helped me out. I had some trouble finding the correct way to place the order, but all went perfectly ! Thank you !

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 3, 2022

Had a problem with a order and Dsers and contacted them throug support and they came in and saved the day! 10/10 service

Store

shutoko

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 2, 2022

I used this app to help find and ship my product Zoe was my personal help from Dsers. Her patience and pleasant demeanor were encouraging. It smooths my anxiety. with me being none technical savvy. she guided me with excellence. I Wish She Was On my Team. Thank You Dsers for having such a WONDERFUL PERSON ON YOUR TEAM ZOE. I Do recommend Dsers to AnyOne

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 2, 2022

Eden helped me out. Was quick service. would recommend the app to people i have to keep talking to give 100 characters cause shopify requires to leave a review...

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 2, 2022

I need the support, and they helped me perfectly, the support that helped me is called Catalina. Exellent service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 1, 2022

Excelentes em tudo, o atendimento é perfeito! Sempre dispostos a atender o cliente com muito bom senso!

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 1, 2022

Myra is awesome! She was very patient and answered all of my questions. Best customer service I have experienced in a very long time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 1, 2022

Excellente application avec un support efficace et très réactif ! J'ai pu avoir une réponse à ma demande en moins de 5mn et elle a été rapidement résolue. #Zoe

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 1, 2022

Das App ist perfekt! Es ermöglicht einem einen super Dropship Shop zu erstellen!!! Der Support ist sehr schnell und hilft einem immer weiter!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 1, 2022

Had a good encounter with a Customer Service Representative in the person of Jenny. She was very helpful.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 30, 2022

I had some problems with the app (which should have a better solution for mapping suppliers when you install the app) and then Jessica offered to help me go through product by product patiently mapping them. She was kind and hard working. Thank you so much.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 30, 2022

Nova is really good, She help to find product, replace them and even put shipping ready for me to order. No sweat with her help. Thank you! Great job!

Using app

6 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 30, 2022

Jessica à été très réactive et m'a aidé de suite à mon problème, super appli ! Merci beaucoup je recommande.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 30, 2022

Super application et service client au top ! Kristal m'a très bien aider et c'était rapide et efficace.

Store

Lumeers

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2022

Customer service officer Aurora was really helpful and solved my problem., after a little shipping headache from Aliexpress, It worked out well in the end. Thanks a lot!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

Olivia was amazing and helped me every step of the way with clear screenshots and videos guiding me through the process. Would highly recommend it, Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

Ich bin sehr sehr zufrieden mit dem Service!!! Empfehle es zu 100%. Sehr freundlich uns ehr professionell

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

The app is great, a much needed upgrade from Oberlo, and when something doesn't work, their support will help you to troubleshoot, fix and answer all your questions. Shout out to Sylvia who helped with many questions last time I contacted them.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 28, 2022

I had an issue with my inventory and an order. Sylvia was able to help me and solve everything within minutes. 100 out of 100 points for this support.

Store

SNOFEL

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 28, 2022

excellent service ! The helpers always answer very quickly and always find a solution to the problems I encounter, thank you very much!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team